Monetization Programs and Operations Lead
Leads end-to-end delivery of large-scale monetization programs, owns cross-functional data systems across the customer lifecycle, and diagnoses systemic revenue inefficiencies. Requires 7+ years in RevOps/program management and deep experience with billing, metering, and ERP systems.
Responsibilities
Revenue Program Governance & Execution
- Lead the end-to-end delivery and program management of large-scale commercial initiatives, including launching new product monetization tiers, managing global price increases, and executing macro market expansions.
- Translate high-level strategic growth plans into cross-functional program roadmaps, defining milestones, system requirements, and readiness metrics across the enterprise.
- Track long-term programmatic health by analyzing post-launch adoption and financial performance against original business cases to recommend structural shifts.
Cross-Functional Systems Lifecycle Ownership
- Own the cross-functional data pathways and systems architecture required to power the full customer lifecycle, bridging product-use telemetry/metering, usage collection, billing engines, and enterprise ERP systems.
- Ensure seamless data continuity across these platforms so that broad monetization shifts or consumption-based strategies map accurately from a user’s product behavior to financial cash recognition.
- Partner with engineering, product, and enterprise systems teams to audit system logic, eliminating data silos and systemic data drops that cause delayed or inaccurate billing.
Systemic Effectiveness Diagnostics & Optimization
- Audit the end-to-end commercial architecture to proactively identify macro revenue leakage points, such as untracked feature usage, unmetered consumption, or system translation errors.
- Establish proactive early warning metrics to assess whether broad commercial programs are succeeding structurally or where systemic bottlenecks are slowing down company growth.
- Design and implement structural, automated governance models to ensure standard framework configurations and packaging models are enforced natively by internal systems.
Commercial Architecture & Alignment
- Partner with Product, Finance, and Marketing to operationalize high-level tier structures, subscription offerings, and structural value-bundling strategies.
- Analyze macro product and channel performance data to evaluate whether current programmatic strategies successfully drive a profitable product mix and maximize Customer Lifetime Value (LTV).
Qualifications
- 7+ years of experience leading strategic, cross-functional programs within Revenue Operations, Sales Effectiveness, Program Management, and/or Management Consulting.
- Bachelor’s degree in Business, Finance, Computer Science, Economics, or a related analytical field (MBA or PMP certification is a plus).
- Extensive experience governing or deeply collaborating with interconnected data infrastructure across the customer lifecycle—specifically integrating product usage/metering tools, subscription billing engines, and ERP financial systems.
- A proven track record of orchestrating large-scale corporate programs with highly complex technical and operational dependencies.
- Advanced ability to parse complex operational, financial, and product data to diagnose systemic inefficiencies and model the impact of program changes.
- Exceptional communication skills with a demonstrated ability to align diverse technical and business teams (Engineering, Finance, Product, Marketing) around structural revenue initiatives without direct authority.
Compensation
- Base salary of $215,000-240,000.
- Competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
Benefits
- Medical, dental, and vision coverage
- Flexible vacation
- 401(k) plan
- Meals on in-office days in the US
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