# Mission Architect
**Company:** [Twenty](https://hotfix.jobs/companies/twenty)
**Location:** Arlington, VA
**Experience:** 7+ years
**Skills:** AI/ML, LLMs, Knowledge Graphs, Product Requirements Documents, Prds, User Stories, Acceptance Criteria, Agile, Cyber Operations, Intelligence Analysis, Scenario Design
**Posted:** 2026-04-02
> Serves as senior domain expert on product teams, translating operational workflows from cyber/intelligence domains into actionable requirements, user stories, and acceptance criteria. Partners with PMs, engineers, and designers to ensure products meet real-world user needs in high-stakes environments.
## Job Description
## Responsibilities
- Translate complex user workflows, decision points, and constraints into clear requirements and user stories that engineering can build from.
- Partner with the Product Manager to shape PRDs, refine scope, and ensure roadmap items reflect real user needs.
- Define and refine acceptance criteria so delivered work is validated against operational reality, not just technical correctness.
- Run the product through realistic end-to-end scenarios and surface usability issues, workflow gaps, and edge cases early.
- Review features before release and confirm they behave correctly in the way users actually work.
- Design evaluation scenarios, scoring approaches, and benchmark workflows that measure real user impact.
- Shape workflows, information architecture, and interface behavior so the product feels native to the domain.
- Serve as the product team’s primary domain expert, helping engineers, designers, and researchers make better decisions faster.
- Support customer conversations and demonstrations, translating product capabilities into language that resonates with practitioners and leadership.
- Surface emerging user needs, new use cases, and deployment opportunities that inform future product direction.

## Requirements (Must Have)
- 7+ years of hands-on experience as a practitioner in the product’s target domain, such as cyber operations, intelligence analysis, capability acquisition, or a comparable field.
- Strong credibility with practitioners in that domain and a track record of trusted judgment in high-stakes work.
- Experience translating complex operational workflows into structured product requirements, user stories, or other build-ready documentation.
- Helped shape user-facing tools, workflows, or interfaces used in real operational environments.
- Strong written and verbal communication skills across technical, operational, and executive audiences.
- Experience working cross-functionally with Product, Engineering, and related teams.
- Strong judgment for defining acceptance criteria and evaluating whether a feature truly meets user needs.

## Nice To Have
- Transitioned from a practitioner role into product development, requirements engineering, or capability development.
- Worked with AI/ML-powered products, including agentic systems, LLM-based workflows, or knowledge graph applications.
- Experience in evaluation design, operational test and evaluation, or scenario-based product assessment.
- Created training content, reference materials, or doctrine for operational users.
- Influenced product direction at a software company serving government or defense customers.

## Tech Environment
- AI/ML-powered product experiences, including LLM-driven and agentic workflows.
- Knowledge graph applications and products built around complex data relationships.
- Evaluation tooling, scenario libraries, scoring rubrics, and acceptance benchmark frameworks.
- Modern product and engineering teams shipping user-facing software for operational environments.
**Apply:** https://hotfix.jobs/jobs/mission-architect-at-twenty-4e3217f0-4dc3-4dea-ae6e-3bf90149832d
**Canonical:** https://hotfix.jobs/jobs/mission-architect-at-twenty-4e3217f0-4dc3-4dea-ae6e-3bf90149832d