# Mid-Market Account Manager
**Company:** [Fleetio](https://hotfix.jobs/companies/fleetio)
**Location:** Remote
**Experience:** 3+ years
**Skills:** Account Management, Strategic Account Management, SaaS Sales, Account Planning, Upselling, Cross-Selling, Renewal Strategies, Account Mapping, Stakeholder Management, Pipeline Management
**Posted:** 2026-06-09
> Own and grow a portfolio of mid-market Fleetio customers through strategic account planning, expansion sales, and executive relationship development to drive net revenue retention.
## Job Description
## Your impact
- Own a portfolio of Mid-Market accounts with responsibility for retention, expansion, and net revenue growth
- Develop and execute strategic account plans that identify growth opportunities, stakeholder relationships, and expansion pathways
- Conduct account mapping to build multi-threaded relationships and expand engagement across departments, business units, and executive stakeholders
- Prioritize accounts and opportunities based on growth potential, customer objectives, and business impact
- Drive expansion strategy through proactive upsell, cross-sell, and product adoption initiatives
- Uncover and qualify new revenue opportunities by aligning Fleetio's solutions with customer business goals
- Achieve NRR objectives through renewals, expansion sales, and commercial negotiations
- Partner with Customer Success to maximize adoption, value realization, and expansion readiness
- Present business reviews, strategic recommendations, and product demonstrations to stakeholders at all levels, including executive leadership
- Serve as a trusted advisor by providing industry insights, best practices, and strategic guidance
- Travel approximately 25% to customer sites, executive meetings, and industry events

## Your experience
- 3+ years of quota-carrying Account Management, Strategic Account Management, or SaaS sales experience with a track record of exceeding revenue targets
- Demonstrated success driving expansion revenue through account planning, upselling, cross-selling, and renewal strategies
- Experience managing and prioritizing a large book of business
- Strong account mapping and stakeholder management skills, including building relationships with executive decision-makers
- Ability to develop and execute account growth strategies that drive measurable business outcomes
- Experience identifying customer business objectives and translating them into expansion opportunities
- Strong commercial acumen, negotiation skills, and executive presence
- Highly organized with exceptional prioritization and pipeline management skills
- Results-driven, resourceful, and motivated by achieving ambitious growth goals
- Thrives in a high-growth, fast-paced environment
- Ability and willingness to travel approximately 25%

## Benefits
- Multiple health/dental coverage options (100% coverage for employee, 50% for family)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO - 4 weeks (increases at year two!)
- 12 company holidays + 2 floating holidays
- Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
- FSA & HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund - $150 quarterly
- Business expense stipend - $125 quarterly
- Mac laptop + new hire equipment stipend
**Apply:** https://hotfix.jobs/jobs/mid-market-account-manager-at-fleetio-2e1a994d-75e7-47b4-ac0f-327dd87d39d9
**Canonical:** https://hotfix.jobs/jobs/mid-market-account-manager-at-fleetio-2e1a994d-75e7-47b4-ac0f-327dd87d39d9