# Marketplace Operations Manager
**Company:** [WorkWhile](https://hotfix.jobs/companies/workwhile)
**Location:** New York, NY, San Francisco, CA, Seattle, WA
**Salary:** $130K-$150K
**Experience:** 3+ years
**Skills:** SQL, Data Analysis, P&L Management, Metrics Dashboards, Forecasting, Cross-Functional Collaboration, Marketplace Operations, Worker Acquisition
**Posted:** 2026-03-31
> Leads P&L and operations for Events & Hospitality marketplace vertical, managing supply-demand matching, forecasting labor needs, and optimizing performance through data analysis and cross-functional strategy. Requires 3+ years experience, SQL proficiency, and bias for action.
## Job Description
## What You'll Do
- Own the P&L for our Events & Hospitality industry vertical, allocating spend across levers to achieve company goals
- Manage day-to-day marketplace operations, making sure we are matching supply and demand in all of our markets - and striving to make this more efficient through process improvements and better tooling
- Craft & execute on quarterly and yearly roadmaps to improve Hospitality performance in the long run, developing playbooks & product backlog
- Collaborate with the data science team to forecast and manage WorkWhile’s future labor needs, understand supply and demand, and help optimize models
- Manage the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets
- Develop the metrics and dashboards to help balance the marketplace and measure success
- Support account management and sales as a strategic labor strategy partner, including writing decks, performing data analysis, and participating on customer calls

## What We're Looking For
- 3-4+ years experience in a strategic consulting, finance, or early stage startup role
- Ability to drive projects to completion who is excited to own both strategy & execution
- A strong “Bias for action” - you don’t let perfect get in the way of good
- Experience managing cross-functional projects & outcomes
- Proficiency in **SQL** and data analysis is a must
- Commitment to improving the lives of low-wage workers
- Willingness to work a shift once a quarter to keep learning

## Compensation & Benefits
- Competitive base salary + equity in a high-growth, venture-backed company
- Hybrid work culture with office hubs in SF, NY, Seattle & Toronto
- In-person company off-sites
- Medical, dental & vision coverage
- Unlimited PTO
- 401(k) with employer match
- WFH stipend to support your home office setup
**Apply:** https://hotfix.jobs/jobs/marketplace-operations-manager-at-workwhile-af9bd5bf-bf49-4ec8-bbc8-e18263e451bc
**Canonical:** https://hotfix.jobs/jobs/marketplace-operations-manager-at-workwhile-af9bd5bf-bf49-4ec8-bbc8-e18263e451bc