# Manager, Revenue Operations
**Company:** [Blacksmith](https://hotfix.jobs/companies/blacksmith)
**Location:** San Francisco, CA
**Salary:** $121K-$162K
**Experience:** 5+ years
**Skills:** Salesforce, Outreach, Apollo, Tableau, Metabase, Hex, Looker, SQL
**Posted:** 2025-12-19
> Leads Revenue Operations for a fast-scaling GTM team, owning Salesforce, sales engagement tools, BI analytics, forecasting, and cross-functional processes with Sales, Marketing, and Finance. Requires 5-8 years in RevOps/Sales Ops in high-growth SaaS, with hands-on expertise in GTM systems and strong analytical skills.
## Job Description
## What You’ll Do

### Build the operational foundation for a fast-scaling GTM team
- Own and operate core GTM systems — including Salesforce, sales engagement, marketing automation, and BI tools.
- Translate GTM requirements into scalable workflows, automations, and processes across Sales, Marketing, Partnerships, and CS.
- Maintain and optimize lead routing, account assignment, opportunity stages, and forecasting frameworks.

### Be the analytics and insights engine for GTM leadership
- Build dashboards and analytics that surface insights on pipeline health, funnel conversion, rep productivity, bookings, and forecast accuracy.
- Identify underperformance or whitespace opportunities across segments and propose clear recommendations.
- Provide GTM reporting for leadership, investors, and the Board.

### Partner closely with Sales
- Support forecasting cadences, quarterly planning, and coverage modeling for two distinct segments.
- Work with Enterprise AEs on deal support, pricing workflows, approval routing, and data accuracy for large evaluations.
- Collaborate with Solutions Engineering on evaluation tracking and technical win/loss insights.

### Drive strategic GTM programs
- Build and refine segmentation, territory models, and capacity planning frameworks as we scale.
- Lead programs focused on pipeline generation, pricing strategy, sales productivity, and stage-by-stage conversion improvements.
- Evaluate and implement new GTM tools to improve efficiency and visibility.

### Ensure data governance and system health
- Own data accuracy across accounts, contacts, opportunities, and forecasting artifacts.
- Implement standards, documentation, and processes that keep GTM systems clean, reliable, and audit-ready.
- Troubleshoot issues and proactively refine workflows to minimize friction for field teams.

### Act as a cross-functional operator
- Partner with Product and Engineering to embed pricing, packaging, and usage signals into GTM processes.
- Align with Finance on ARR definitions, forecast methodologies, and booking governance.
- Work directly with Marketing on attribution, lead scoring, and funnel visibility.

## You’ll Be a Great Fit If You Have
- 5–8 years experience in Revenue Operations, Sales Ops, GTM Systems, or Strategy.
- Experience in a high-growth SaaS or infrastructure/devtools company strongly preferred.
- Hands-on expertise with GTM systems: **Salesforce** (admin + architecture experience strongly preferred), sales engagement tooling (**Outreach**, **Apollo**), marketing automation tools, forecasting / BI tools (**Tableau**, **Metabase**, **Hex**, **Looker**, or similar).
- **SQL** proficiency or strong analytics fluency is a plus.
- Strong strategic and analytical instincts.
- Systems thinking + execution ability.
- High ownership and comfort with ambiguity.
- Exceptional communication and leadership presence.
- Startup DNA.

**Bonus Points**
- Experience supporting Enterprise and Digital Native segments simultaneously.
- Prior work with usage-based pricing models, cloud cost data, or technical product signals.
- Familiarity with developer tools, CI/CD pipelines, cloud infrastructure, or DevOps workflows.
- Exposure to compensation modeling, quota design, and coverage models.
- Experience building RevOps from early stage → scale.

## Compensation & Benefits
- Competitive salary + meaningful equity.
- Medical, dental, and vision insurance.
- 401K match.
- Unlimited PTO.
- Early-exercise stock options.
- 12 weeks fully paid parental leave (U.S.).
- Annual team offsite.
**Apply:** https://hotfix.jobs/jobs/manager-revenue-operations-at-blacksmith-09391c36-2320-454a-87b1-48363c75e44e
**Canonical:** https://hotfix.jobs/jobs/manager-revenue-operations-at-blacksmith-09391c36-2320-454a-87b1-48363c75e44e