# Legal Vendor Program Manager
**Company:** [Discord](https://hotfix.jobs/companies/discord)
**Location:** San Francisco, CA
**Salary:** $144K-$162K
**Experience:** 5+ years
**Skills:** Excel, E-Billing Platforms, Matter Management Platforms, Brightflag, Lawvu, Contract Negotiation, Billing Guidelines, Spend Analysis, Legal Operations, AI Automation
**Posted:** 2026-04-16
> Manages end-to-end relationships with outside counsel and legal service providers, including e-billing administration, spend analysis, rate negotiations, and performance tracking. Requires 5+ years in legal operations at a tech company and advanced Excel proficiency.
## Job Description
## What you'll be doing

- Own Discord's outside counsel and legal service provider relationships end-to-end, including requests for proposals, performance tracking, service level monitoring, and spend management against organizational expectations and competitive benchmarks
- Develop and maintain outside counsel terms of engagement, billing guidelines, secondment agreements, and other documentation to ensure law firm adherence to company requirements
- Partner with Finance to build and maintain legal spend accruals and forecasting mechanisms, outside counsel cost benchmarking, and ad-hoc legal analytics
- Drive the development of playbooks, tools, systems, and processes that enable automation, scale, and optionality in legal vendor management across cross-functional stakeholders
- Prepare and deliver regular reports to attorneys and Finance on outside counsel spend, vendor performance, and key metrics and trends
- Own the end-to-end process for onboarding and off-boarding legal service providers, including collaborating with internal teams on conflict and security review and troubleshooting setup and access issues
- Develop, administer, and enforce cost control strategies, including outside counsel rate structures, annual rate review and negotiation cycles, and alternative fee arrangements

## What you should have

- 5+ years of experience in legal operations, legal vendor management, or a related role, including experience at a technology company
- Hands-on experience with e-billing and matter management platforms; familiarity with invoice review, compliance workflows, and budget alignment processes
- Proven track record managing law firm and legal service provider relationships, including rate negotiations and billing guideline enforcement
- Advanced proficiency in **Excel**, including pivot tables and data visualization
- Ability to break down complex projects into discrete components and work collaboratively and strategically across all levels of the organization
- Strong analytical, financial, and contract negotiation skills

## Bonus points

- Experience with **Brightflag**, **LawVu**, or similar e-billing and matter management platforms
- Familiarity with Discord and the gaming or online communication industry
- Experience developing or refining outside counsel guidelines and rate frameworks
- Experience working with law firms providing legal services outside of the U.S.
- Experience identifying and implementing **AI** or automation solutions across legal operations workflows, such as invoice review, matter tracking, or vendor management

## Compensation

US base salary range: **$144,000 - $162,000** + equity + benefits
**Apply:** https://hotfix.jobs/jobs/legal-vendor-program-manager-at-discord-8a6af419-6cdd-464f-b51f-3ba5765a7d11
**Canonical:** https://hotfix.jobs/jobs/legal-vendor-program-manager-at-discord-8a6af419-6cdd-464f-b51f-3ba5765a7d11