# IT Manager
**Company:** [Parallel Systems](https://hotfix.jobs/companies/parallel-systems)
**Location:** Los Angeles, CA
**Salary:** $140K-$159K
**Experience:** 5+ years
**Skills:** Active Directory, MDM, Kandji, Intune, Unifi, Jira, Kerberos, SAML, OAuth, It Security, Networking, SaaS, Cloud Infrastructure
**Posted:** 2026-05-04
> Owns and scales internal IT infrastructure, strategy, and operations for a fast-growing engineering organization, including hands-on network design, device management, vendor relations, and security in an onsite role at California offices. Requires 5+ years IT experience or relevant bachelor's degree.
## Job Description
## Responsibilities

- Own the end-to-end IT strategy and operating model, ensuring infrastructure, tooling, and security scale with company growth and business priorities
- Act as the primary IT owner for the company, serving as the main technical partner to leadership and department heads
- Design, maintain, and continuously improve corporate IT infrastructure, including networking, conference room systems, end-user devices, and cloud-based assets
- Lead network architecture and long-term infrastructure improvement projects across offices and facilities
- Manage IT budget, forecast spend, and drive cost efficiency across hardware, SaaS tools, and managed service providers
- Own vendor relationships and contract negotiations, including SaaS renewals, hardware procurement, and external IT services
- Execute hands-on, on-site technical work as needed, including installing, configuring, repairing, and replacing devices, network equipment, and software
- Serve as the escalation point for technical issues and ensure timely resolution of IT requests received via Slack, email, or other support channels
- Design and own IT automation and workflows, including onboarding, offboarding, access provisioning, and device lifecycle management
- Own device management and internal MDM services across all endpoints
- Establish, document, and enforce IT policies and standards, including device management, access controls, data protection, and acceptable use
- Define, track, and report IT performance metrics such as uptime, ticket SLAs, security incidents, and cost efficiency
- Track IT tickets through JIRA to completion and communicate status updates clearly and consistently

## Basic Qualifications

- Bachelor’s degree in Information Technology, Computer Science, or a related field, or 5+ years of full-time professional IT experience
- Experience owning and administering corporate IT environments, including **Active Directory** or equivalent identity systems and MDM platforms such as **Kandji** or **Intune**
- Hands-on experience designing, maintaining, and improving office and enterprise network infrastructure using **Unifi** or comparable solutions
- Experience managing IT budgets, forecasting spend, and driving cost efficiency across tools and infrastructure
- Experience managing IT vendors, contracts, and SaaS licensing
- Experience defining, tracking, and reporting IT performance metrics and KPIs
- Strong understanding of IT security best practices, including endpoint security, access controls, data protection, and incident response
- Ability to perform on-site physical tasks, including standing, bending, lifting, and carrying equipment up to 50 lbs

## Preferred Qualifications

- Experience acting as the primary IT owner or lead in a startup or high-growth environment
- Experience building or improving IT automation and operational workflows
- Working knowledge of authentication and identity protocols such as **Kerberos**, **SAML**, **OAuth**, or similar technologies
- Strong understanding of wireless networking technologies, network planning, and security configurations
- Experience supporting engineering-heavy or hardware-focused organizations
**Apply:** https://hotfix.jobs/jobs/it-manager-at-parallel-systems-4629b867-f480-4444-a845-661b40d65080
**Canonical:** https://hotfix.jobs/jobs/it-manager-at-parallel-systems-4629b867-f480-4444-a845-661b40d65080