Inside Sales Solutions Engineer – Public Safety

Responsibilities

• Support Public Safety agencies across the U.S. by delivering compelling remote and virtual product demonstrations, with a focus on DFR workflows, DFR Dock operations, and mission outcomes.
• Collaborate with Account Executives and conduct technical discovery to identify Skydio solutions for our customers’ operational needs.
• Assist customers with DFR Dock deployment planning and site readiness activities, helping ensure successful implementation and operational adoption.
• Support and, when needed, lead customer DFR Dock trials and field evaluations, working closely with customers to demonstrate operational value and validate deployment requirements.
• Serve as a trusted technical resource to help customers understand how Skydio integrates into existing Public Safety operations and data ecosystems.
• Capture, analyze, and communicate customer feedback to inform product improvements and roadmap decisions.
• Work cross-functionally with Product, Sales, Deployment, and Customer Success teams to provide top-notch experiences for our customers, both pre- and post-sale.
• Maintain strong working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms, and support integration discussions as needed.

Requirements

• FAA Part 107 Certificate.
• Ability to travel approximately 50% of the time.
• Ability to lift up to 60 lbs unaided.
• Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance.
• Familiarity with Drone as First Responder (DFR) concepts of operation (professional experience highly preferred).
• Experience with or strong interest in DFR Dock deployments, remote sUAS operations, and associated site planning considerations.
• Comfortable engaging customers in a remote, inside-sales environment, including virtual demos, meetings, and technical workshops.
• Ability to work independently in the field while supporting customer trials, deployment activities, and operational evaluations.
• Excellent problem-solving skills and the ability to think critically in dynamic or high-pressure scenarios.
• Exceptional written and verbal communication skills, with the ability to present technical concepts clearly to diverse audiences.

Compensation & Benefits

• On-target earnings (OTE): $120,000 – $180,000
• Equity in the form of stock options
• Comprehensive benefits packages including group health insurance, paid vacation time, sick leave, holiday pay, and 401K savings plan