# Income Verification QA Analyst
**Company:** [Checkr](https://hotfix.jobs/companies/checkr)
**Location:** Nashville, TN
**Salary:** $0K-$0K
**Skills:** Qa Auditing, Operations Auditing, Compliance, Background Screening, Voe/Voi Lending, Hr Operations, Data Verification, Looker, Dashboards, Fcra Practices, Secure Data Handling
**Posted:** 2026-06-26
> Audit verification reports and outreach workflows for accuracy, completeness, and compliance. Requires strong attention to detail, analytical judgment, and familiarity with QA rulesets and data-sensitive processes.
## Job Description
## What You’ll Do

- Audit completed verification reports against Report QA rulesets, validating identity and entity matching, field completeness, internal consistency, and reasonableness of data.
- Execute Outreach QA reviews on a randomized sample of manual-source verifications (email, fax, phone, third-party providers), ensuring required actions are logged, follow-ups meet cadence expectations, and communications meet tone and professionalism standards.
- Use the Internal Validator findings to confirm required fields are populated (e.g. employment status with corresponding dates), and flag illogical data (e.g. inactive target with missing end date).
- Document QA outcomes precisely (pass, soft fail, hard fail, warning), citing evidence and rule references to enable rapid fixes and learning feedback loops.
- Collaborate with Outreach and Transcription team leadership to resolve discrepancies, coach to standard work, and reduce repeat errors over time.
- Support SLA and KPI attainment by promptly reviewing queued items and escalating risk on time-sensitive verifications.

## What You Bring

- Experience with or interest in QA, operations auditing, or compliance within background screening, VOE/VOI lending, HR operations, or similar data-sensitive environments.
- Working knowledge of the Truework verification workflows, including manual outreach methods and transcription best practices; familiarity with Report QA concepts (rulesets and outcomes).
- Detail orientation with structured note-taking and the ability to cite evidence for each QA finding; strong written communication and professional etiquette.
- Analytical judgment to distinguish between soft fails and hard fails, escalate appropriately, and recommend course corrections.
- Exposure to Looker-based sampling and/or dashboards for audit selection and metrics tracking.
- Understanding of FCRA-adjacent practices and secure data handling expectations.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
**Apply:** https://hotfix.jobs/jobs/income-verification-qa-analyst-at-checkr-f9ac090c-cacf-42da-8250-8737cb1db24e
**Canonical:** https://hotfix.jobs/jobs/income-verification-qa-analyst-at-checkr-f9ac090c-cacf-42da-8250-8737cb1db24e