# Head of Operations
**Company:** [Nuro](https://hotfix.jobs/companies/nuro)
**Location:** Mountain View, CA
**Salary:** $176K-$265K
**Experience:** 10+ years
**Skills:** Operations Strategy, Field Operations, Logistics, Supply Chain, KPIs, Data Analysis, Training Programs, Onboarding, Fleet Operations, Safety Protocols
**Posted:** 2026-04-27
> Leads operations team managing R&D testing, commercial launches, and global expansion for autonomous vehicle technology. Requires 10+ years scaling distributed field operations with analytical and safety focus.
## Job Description
## Responsibilities
- Set strategic direction and own outcomes across all operations, including capacity, cost, quality, and safety
- Define KPIs for each function and hold the team accountable against them
- Work with technical leadership to define the mileage and data collection program across R&D, mapping, and production vehicle fleets, balancing data quality, operational efficiency, and cost
- Build and scale the operations organization across multiple operating domains, geographies, vehicle platforms, and regulatory environments
- Develop the systems, processes, and training programs that allow a distributed, mixed FTE/contractor workforce to operate consistently and safely
- Travel regularly to operational sites to understand local conditions, identify opportunities, and stay connected to the realities your team faces daily
- Partner closely with Engineering, Hardware, Commercial Partnerships, Policy, and People to align operational priorities with Nuro's broader technical and commercial roadmap
- Set the cultural tone for the operations organization, modeling the safety-first, analytically rigorous standards you expect from the team

## Requirements
- 10+ years in operations or management consulting, with at least five of those in direct leadership roles, managing managers and scaling large, geographically distributed teams
- Proven track record building and scaling field operations in complex, high-volume environments, whether fleet, logistics, supply chain, or general management
- Experience running 24/7 shift operations across multiple sites, time zones, and workforce types, including blended FTE and contractor populations
- Deeply analytical, make decisions based on data, pull insight from operational metrics, and communicate tradeoffs clearly to technical audiences
- Hands-on and site-present, understand that good operations leadership requires direct observation, not just dashboards
- Strong track record building training, onboarding, and quality programs that produce consistent performance at scale
- Comfortable with ambiguity and able to build structure in fast-moving, resource-constrained environments
- Prior P&L ownership with demonstrated accountability for cost, efficiency, and growth outcomes

## Nice-to-Haves
- Experience in safety-critical industries: automotive, aviation, space, energy, or regulated manufacturing
- Experience with vehicle fleet operations at scale, whether AV test programs, commercial trucking, ride-hail, or last-mile delivery
- Familiarity with AV test operations, specifically, including safety driver programs, tele-operation, or remote monitoring infrastructure
- Enough technical fluency in software development to have a substantive conversation with engineers about data quality, coverage, and how operational miles translate to software performance
- Experience designing or managing programs where operational output, miles driven, routes covered, and conditions captured, directly fed a technical or data roadmap

## Compensation
- Base pay range: $176,400 - $264,600
- Eligible for annual performance bonus, equity, and competitive benefits package
**Apply:** https://hotfix.jobs/jobs/head-of-operations-at-nuro-be49c841-eaad-4284-b1d0-6f59ceb4c9f1
**Canonical:** https://hotfix.jobs/jobs/head-of-operations-at-nuro-be49c841-eaad-4284-b1d0-6f59ceb4c9f1