# GTM Technology Product Owner
**Company:** [Harvey](https://hotfix.jobs/companies/harvey)
**Location:** Remote
**Salary:** $164K-$246K
**Experience:** 5+ years
**Skills:** Product Owner, Business Analyst, Systems Analyst, AI Agents, Claude, Lovable, n8n, Replit, Excel, Google Sheets, BI Tools, Ticketing Systems, Csp, Psa
**Posted:** 2026-06-23
> Lead GTM technology initiatives as Product Owner, partnering with CS and RevOps to build AI-powered automations and agentic tooling that eliminates friction across the post-sales customer lifecycle.
## Job Description
## What You'll Do

### Roadmap Execution
- Partner with Customer Success and Support Operations to translate business objectives into technical requirements
- Serve as both project liaison and lead analyst
- Operate with extreme urgency and agency once prioritization has been agreed upon with leadership

### Orchestration
- Gather requirements and help design advanced automations that drive speed and efficiency
- Focus on post-sales customer lifecycle, eliminating inefficiencies and bringing automation across business units

### Data & Agentic Processes
- Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization
- Ensure post-sales teams spend 100% of their time on high value interactions
- Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans

### Cross-Functional Partnership
- Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience
- Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization

### Systems Governance
- Manage data integrity, deduplication, and system audits
- Document evolving data models and process flows to ensure scalability
- Conduct deep research into verifying the tools adopted are driving ROI

## What You Have

### Experience
- 5-8 years as a Product Owner, Business Analyst, or Systems Analyst
- Background in consulting or a high-growth tech company required

### AI Expertise
- Ability to demonstrate a portfolio of AI first principles
- Explain the technical nature of different models and platforms
- Show micro-apps built on Claude, Lovable, n8n, Replit, or other agentic applications

### Technical Skills
- Proven experience understanding the relationship between technology and users
- Strong ability to extrapolate data structures across platforms into a baseline usable by both end users and agents
- Empathy for individual pains, cold logic for platform level decisions

### Analytical Skills
- Advanced Excel/Google Sheets skills
- Experience with BI tools
- Ability to tell stories with data

### Consultative Approach
- Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions
- Track record of iteration with technical development teams and delivering projects from inception to hypercare

## Bonus Points
- Experience operating as a founder or partner in a consulting agency
- Experience as part of a hypergrowth company, building a business function 0 > 1
**Apply:** https://hotfix.jobs/jobs/gtm-technology-product-owner-at-harvey-8f9867c3-362b-4a85-b850-7a03b53c6c30
**Canonical:** https://hotfix.jobs/jobs/gtm-technology-product-owner-at-harvey-8f9867c3-362b-4a85-b850-7a03b53c6c30