# Forward Deployed Engineer
**Company:** [Poetic](https://hotfix.jobs/companies/poetic)
**Location:** San Francisco, CA, New York, NY
**Salary:** $150K-$225K
**Experience:** 1+ years
**Skills:** Python, JavaScript, Forge Programming Language, LLMs, Prompt Engineering, Production Deployment, Enterprise Workflows, Stakeholder Communication
**Posted:** 2026-01-26
> Forward Deployed Engineer builds and deploys AI-powered automation using Forge's English programming language for Fortune 500 customers. Owns end-to-end implementations of complex enterprise workflows, requiring 1+ years technical customer-facing experience and strong programming skills.
## Job Description
## Responsibilities
- Write code and build production-grade processes using Forge's primitives and platform, ensuring solutions meet customer requirements for quality and reliability
- Conduct deep process discovery with customers, breaking down complex, ambiguous workflows into precise, automatable steps
- Architect implementations that scale and work consistently across high-volume, business-critical processes
- Iterate closely with customers and cross-functional partners to drive adoption from pilot to full production
- Navigate complex enterprise organizations and communicate effectively with stakeholders from operations teams to C-suite executives
- Identify and codify repeatable deployment patterns, contributing insights back to the main platform
- Build long-term customer relationships and proactively identify new automation opportunities throughout engagements
- Grow accounts and scale deployments globally

## Requirements
- 1+ years of experience in a technical, customer-facing role such as Forward Deployed Engineer, Technical Program Manager, or Software Engineer with consulting experience
- Strong programming skills and experience shipping production applications
- High agency with the ability to navigate ambiguity in complex enterprise environments
- A people-facing disposition — you enjoy building relationships and want to do more than just write code
- An ownership mentality and willingness to do whatever it takes to make deployments successful
- Strong communication skills to conduct discovery and convey technical concepts to diverse stakeholders

## Nice to Have
- Experience with LLMs, including prompt engineering or AI product deployment
- Experience in enterprise verticals
- Previous work in customer-facing roles
- Founder experience
**Apply:** https://hotfix.jobs/jobs/forward-deployed-engineer-at-poetic-8b718cb0-165f-4ce4-a370-f60763ff7068
**Canonical:** https://hotfix.jobs/jobs/forward-deployed-engineer-at-poetic-8b718cb0-165f-4ce4-a370-f60763ff7068