# Forward Deployed Enablement Engineer - Customer Success
**Company:** [Palantir](https://hotfix.jobs/companies/palantir)
**Location:** Washington, DC
**Skills:** Python, SQL, Spark, Java, C++, TypeScript, JavaScript, Palantir Foundry, Palantir Aip, Data Engineering
**Posted:** 2025-10-16
> Embed with customer success teams to triage support, unblock workflows on Palantir platforms, build tooling with Foundry/AIP, and collaborate on product improvements. Requires strong problem-solving, communication, and proficiency in languages like Python, SQL, or Java.
## Job Description
## Responsibilities
- Respond to and triage incoming support requests from both internal and external teams.
- Provide guidance to customer engineers and unblock their workflows on Palantir’s platform.
- Build with Foundry and AIP to enhance enablement operations and solve novel problems.
- Collaborate with Product Development teams to tackle workflow problems, resolve product issues, and inform product improvements.
- Partner with Business teams to understand and meet customer needs.
- Participate in a 24/7 on-call rotation for critical customer-facing incidents.
- Take ownership as the first responder for issues.

## What We Value
- Ability to continuously learn and work independently with minimal supervision.
- Excellent written and verbal communication skills for technical and non-technical stakeholders.
- Strong creative problem solving skills.
- Comfortable in rapidly changing environments with dynamic objectives.
- Proficiency with programming languages or data engineering frameworks, such as **Python**, **SQL**, **Spark**, **Java**, **C++**, **TypeScript/JavaScript**.

## What We Require
- Background in Data Science, Computer Science, Engineering or STEM OR equivalent relevant practical experience in a technical or engineering role.
**Apply:** https://hotfix.jobs/jobs/forward-deployed-enablement-engineer-customer-success-at-palantir-7e418179-20c5-4307-9465-8720f1f19e9b
**Canonical:** https://hotfix.jobs/jobs/forward-deployed-enablement-engineer-customer-success-at-palantir-7e418179-20c5-4307-9465-8720f1f19e9b