# Field Operations & Incentives Manager
**Company:** [Baseten](https://hotfix.jobs/companies/baseten)
**Location:** San Francisco, CA, New York, NY
**Salary:** $150K-$200K
**Experience:** 4+ years
**Skills:** Excel, Google Sheets, Captivateiq, Everstage, Spiff, Salesforce, Financial Modeling, Sales Compensation, Territory Management, Quota Management
**Posted:** 2026-04-10
> Manages field operations including sales compensation plan design, territory and quota administration, and rules of engagement for a high-growth AI SaaS company. Requires 4-7 years in Revenue Operations with strong analytical skills and Salesforce familiarity.
## Job Description
## Responsibilities

### Compensation Plan Design & Enablement
- Lead the design of sales compensation plans across all quota-carrying roles, ensuring alignment with GTM strategy, role definitions, and business objectives.
- Drive the process from first principles through to approved plan documents, calculators, and summary sheets.
- Benchmark plans against industry standards, with particular attention to consumption-based business models.
- Maintain a version-controlled library of plan documents, signed agreements, quota approvals, and exception records.
- Own plan rollout and field communication across enablement materials, plan walkthroughs, and real-world earning scenarios.
- Serve as the front-line resource for field comp questions, and own the comp-specific new hire onboarding workstream.
- Partner closely with Finance on compensation cost modeling by providing plan design inputs and scenario parameters.

### Territory, Quota & Rules-of-Engagement Management
- Partner with Sales Leadership to design, implement, and enable territory structures that align coverage with market opportunity.
- Own the quota cascade from the financial plan through to individual rep-level distribution.
- Design, publish, and maintain the ROE framework — governing how commissions are credited, accounts and territories are assigned, split credit is handled, and disputes are resolved.
- Define and maintain SOPs for field-facing processes adjacent to comp: deal crediting, account handoffs, rep transitions, and edge case escalation.
- Own the intake, triage, and resolution of field-facing changes — territory reassignments, account moves, quota adjustments, and mid-cycle corrections.
- Lead governance for ROE exceptions, applying policies consistently while exercising sound judgment.
- Define requirements for process, system, and tooling optimization and work with Central Operations to implement.

### Sales Productivity & Incentive Plan Effectiveness
- Own ongoing measurement of GTM health and incentive plan effectiveness — tracking attainment distribution, rep productivity, and payout-to-revenue ratios.
- Make proactive, data-driven recommendations for in-cycle corrections and ahead of each annual planning cycle.
- Build and maintain the reporting infrastructure that makes comp performance and sales productivity visible across the organization, in partnership with Finance and BI.

## Requirements

### Experience
- 4–7 years in Revenue Operations at a high-growth SaaS or technology company; experience at a consumption business is a plus.
- Demonstrated experience designing sales compensation plans across multiple quota-carrying roles and building or governing ROE and territory management frameworks.
- Track record of owning cross-functional programs with Sales, Finance, and HR stakeholders.

### Skills
- Strong analytical and financial modeling skills; proficiency with **Excel/Google Sheets** required; experience with ICM tools (**CaptivateIQ**, **Everstage**, **Spiff**, or similar) strongly preferred.
- Exceptional written and verbal communication.
- Highly organized with strong process orientation.
- Familiarity with **Salesforce** and how CRM data intersects with comp and territory workflows.
**Apply:** https://hotfix.jobs/jobs/field-operations-incentives-manager-at-baseten-050efa76-50f1-4c58-ae60-380ebf56c147
**Canonical:** https://hotfix.jobs/jobs/field-operations-incentives-manager-at-baseten-050efa76-50f1-4c58-ae60-380ebf56c147