# Manager, Commercial Operations, New Markets

**Company:** [Fareharbor](https://hotfix.jobs/companies/fareharbor)
**Location:** Amsterdam, Netherlands
**Role:** Revenue Operations
**Experience:** 5+ years
**Skills:** Excel, Google Sheets, SQL, Tableau, Business Intelligence, Sales Operations, Revenue Operations, Analytics, AI Automation, Kpi Management
**Posted:** 2026-08-13

> Leads commercial strategy and sales operations for FareHarbor’s New Markets business, managing analytics and operations teams while advising senior leaders. The role combines data analysis, performance planning, process design, cross-functional execution, and AI-enabled automation.

## Job Description

## Responsibilities

- Manage, coach, and develop team members across analytics and sales operations.
- Advise New Markets and Commercial leadership on growth, market priorities, resource allocation, and operating models.
- Direct and conduct analyses, interpret findings, and translate insights into commercial recommendations and operating decisions.
- Partner with Account Executives, Account Managers, and other Commercial teams to incorporate frontline context.
- Lead target setting for Sales and Account Management, establish KPIs, monitor performance, and identify gaps and opportunities.
- Oversee lead allocation, client and account assignments, reporting, process governance, and recurring commercial operations.
- Translate strategy and new initiatives into execution plans, align owners and dependencies, and coordinate cross-functional rollouts.
- Partner with Business Intelligence, Revenue Operations, Finance, Product, Operations, Distribution, and Global Commercial Operations.
- Design and maintain workflows, playbooks, dashboards, and decision-support tools.
- Identify and deploy AI-enabled tools and workflows to improve analysis, reduce administrative work, and strengthen execution.

## Requirements

- 5+ years of experience in commercial strategy, strategic operations, sales operations, revenue operations, or a similar role supporting go-to-market teams.
- At least 2 years of people-management experience.
- Experience leading or closely supporting analytics and sales operations teams.
- Strong commercial acumen, strategic judgment, and experience advising senior leaders.
- Advanced analytical problem-solving skills, including structuring ambiguous questions, working with data, interpreting findings, and communicating recommendations.
- Hands-on operating style and willingness to work with frontline teams.
- Experience setting and operationalizing performance targets, tracking results, and partnering with Sales, Finance, Business Intelligence, and Analytics stakeholders.
- Experience designing, implementing, rolling out, and maintaining processes and tools for large or distributed teams.
- Excellent communication, leadership, and influencing skills.
- Ability to lead through change in a fast-growing environment while maintaining focus on growth, efficiency, and execution quality.
- Advanced Excel or Google Sheets skills.
- Experience with SQL and Tableau or another business intelligence platform.
- Interest in or experience applying AI and automation to improve team performance and operational efficiency.
- Experience working in technology or software.

## Preferred Qualifications

- Master’s degree or equivalent.
- Experience in travel technology or marketplaces.

## Benefits

- Global leave benefit.
- 22 weeks of paid leave.

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