# Manager, Solutions Engineering

**Company:** [Scribe](https://hotfix.jobs/companies/scribe)
**Location:** San Francisco, CA, New York, NY
**Role:** Sales Engineering
**Salary:** $260k – $300k/yr
**Experience:** 5+ years
**Skills:** Solutions Engineering, Solutions Architecture, Technical Account Management, LLMs, Artificial Intelligence, SaaS, Proof Of Concepts, Sales, Customer Success, Product Management
**Posted:** 2026-08-26

> Leads and builds Scribe’s founding Solutions Engineering function, hiring and coaching a team while supporting strategic SaaS deals through technical discovery, demos, and proofs of concept. Requires people-management experience, pre- or post-sales technical expertise, and the ability to communicate AI concepts and business value to executives.

## Job Description

## Responsibilities
- Establish Scribe’s Solutions Engineering function, including processes, scope, and scalable playbooks.
- Hire, mentor, and lead a founding team of Solutions Engineers; coach performance and support career growth.
- Support strategic new-business and expansion opportunities from discovery through close.
- Deliver proofs of concept that connect product capabilities to measurable customer outcomes.
- Partner with Go-to-Market, Sales, Customer Success, and Product leadership, bringing customer feedback into the roadmap.
- Build reusable demo assets, proof-of-concept frameworks, and technical narratives.
- Use team performance data to evolve the function as the product and customer base grow.

## Requirements
- 3+ years of people-management experience leading Solutions Engineers, Solutions Architects, Technical Account Managers, or comparable technical customer-facing teams.
- Experience as a Solutions Engineer or in a comparable pre-sales or post-sales technical role at a high-growth SaaS company.
- Ability to explain large language models and AI product concepts to technical and executive audiences.
- Experience building a function, scalable programs, processes, and playbooks from scratch.
- Willingness to remain hands-on in strategic customer engagements.
- Ability to translate technical complexity into business value for executive buyers.
- Experience partnering cross-functionally with Sales, Product, and Customer Success.

## Compensation and Benefits
- On-target earnings: $260,000–$300,000, varying by location.
- Equity for all full-time employees.
- Health, dental, and vision insurance.
- Flexible paid time off and company holidays.
- 401(k), paid parental leave, commuter benefits, and home office stipend.
- Daily catered lunch for the San Francisco office.

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