# Solutions Engineer

**Company:** [Pulse](https://hotfix.jobs/companies/pulse)
**Location:** San Francisco, CA
**Role:** Sales Engineering
**Experience:** 2+ years
**Skills:** Kubernetes, Python, APIs, Distributed Systems, Docker, Helm, Terraform, AWS, GCP, Azure
**Posted:** 2025-12-15

> Solutions Engineer deploys and operates AI-powered document extraction services in customer Kubernetes environments, diagnosing issues, optimizing pipelines, and building Python tools while collaborating with customer and internal teams. Requires 2+ years production systems experience and strong infra skills.

## Job Description

## Responsibilities
- Deploy, operate, and debug Pulse services in Kubernetes-based environments
- Work directly with customers to support production rollouts, pilots, and ongoing operations
- Configure and optimize extraction pipelines, schemas, and validation workflows
- Diagnose accuracy, latency, and infrastructure issues across distributed systems
- Build internal tools and customer-facing utilities in **Python** to support deployments
- Support API integrations, webhooks, and downstream data delivery workflows
- Collaborate with core engineering to surface product gaps and improve platform reliability
- Own operational excellence for customer-facing deployments, including monitoring and incident response

## Requirements
- 2+ years building and operating production systems (new grads with strong infra experience considered)
- Strong experience with **Kubernetes**, including deploying, debugging, and operating services in production
- Proficiency in **Python** for backend services, tooling, and automation
- Experience working with **APIs**, **distributed systems**, and asynchronous workflows
- Comfort working directly with customer engineering teams on technical deployments
- Strong debugging skills across application, infrastructure, and data layers
- Clear written and verbal communication, with a bias toward ownership and execution

## Nice to Have
- Experience running workloads on **AWS**, **GCP**, or **Azure**
- Familiarity with **Docker**, **Helm**, **Terraform**, or similar tooling
- Experience with observability tooling (metrics, logs, tracing)
- Background in data infrastructure, ML platforms, or document processing systems

## Compensation and Benefits
- Competitive base salary plus equity
- Performance-based bonus
- Relocation assistance for Bay Area moves
- Daily meal stipend
- Medical, vision, and dental coverage

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**Apply:** https://hotfix.jobs/jobs/fec3ad8b-df79-4fd0-bc66-2afcb513be72
**Canonical:** https://hotfix.jobs/jobs/fec3ad8b-df79-4fd0-bc66-2afcb513be72