# Business Operations Partner, Transportation Program

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Business Operations
**Salary:** $158k – $175k/yr
**Experience:** 4+ years
**Skills:** Business Operations, Program Coordination, Stakeholder Management, Project Management Tools, Spreadsheets, Workflow Systems, Cross-Functional Collaboration, Internal Communications, Process Improvement, Employee Experience
**Posted:** 2026-06-18

> Partner with internal teams to coordinate transportation programs, manage stakeholder needs, track priorities, and improve operational processes across workplace functions. Requires 4+ years in operations or program coordination.

## Job Description

## Responsibilities
- Build strong working relationships across REW, including Events, Design & Construction, Food, Security, Facilities, and Workplace Operations.
- Partner with teams across the company to understand transportation-related needs, coordinate next steps, and ensure transportation considerations are reflected in broader workplace planning.
- Represent the Transportation team in meetings, planning discussions, and cross-functional initiatives as needed.
- Gather input, questions, and feedback from employees and internal partners, summarize nuanced issues clearly, and route requests to the appropriate owner, resource, or process.
- Track open items and help ensure timely follow-up across stakeholders and team priorities.
- Support internal team planning through trackers, documentation, notes, timelines, and action items.
- Help organize recurring business rhythms, project milestones, operational priorities, and readiness activities tied to office openings, moves, or workplace changes.
- Draft clear internal communications, updates, FAQs, and guidance materials that help partners understand available transportation programs, processes, and tools.
- Improve internal processes that help the team stay organized, responsive, and able to support a smooth employee transportation experience as the company grows.

## Requirements
- 4+ years of experience in business operations, workplace operations, program coordination, employee experience, or similar roles.
- Strong written and verbal communication skills, with the ability to summarize complex or nuanced topics clearly.
- Highly organized, detail-oriented, and able to manage multiple priorities while following through reliably.
- Build trust across teams and comfortable partnering with internal stakeholders in sensitive or nuanced situations.
- Navigate ambiguity with sound judgment, curiosity, and a solutions-oriented mindset.
- Experience working in workplace, hospitality, real estate, operations, internal service environments, or cross-functional programs.
- Comfortable using project management tools, spreadsheets, and workflow systems to create clarity and momentum.
- Able to travel at minimum 1-2 times per quarter and support transportation needs across APAC, LATAM, and EMEA.

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