# Revenue Strategy & Operations, Lead

**Company:** [Reddit](https://hotfix.jobs/companies/reddit)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $155k – $217k/yr
**Experience:** 5+ years
**Skills:** Salesforce, Gong, SQL, Excel, Google Sheets, Marketing Automation, Sales Engagement Tools, Lead Scoring, Salesforce Automation, Data Analysis
**Posted:** 2026-05-04

> Leads global mid-market demand generation strategy and operations at Reddit, optimizing lead flows, automation, and workflows using Salesforce and Gong to drive pipeline and revenue. Requires 5+ years in revenue/sales ops with strong analytical and cross-functional skills.

## Job Description

## Responsibilities

### Strategy & Continuous Improvement
- Support the development of the global MM demand generation strategy through analysis, experimentation, and structured recommendations.
- Propose and run test-and-learn initiatives to improve lead quality, routing, and seller productivity, with clear measurement and readouts.
- Identify root causes and opportunities to drive up conversion rates.

### Workflow Automation & Process Reliability
- Build and scale automated workflows in partnership with Marketing Ops, Central Ops and Sales (e.g., lead scoring, routing, follow-up cadences) that reduce manual work for sellers and increase speed-to-contact.
- Monitor daily system health, troubleshoot issues in **SFDC**, **Gong**, and related tools, and ensure high-fidelity data and process reliability.
- Act as a first-line problem solver for MM sales managers and reps on lead-flow and tooling issues, turning repeated pain points into scalable process or automation fixes.
- Translate qualitative feedback from the field into structured problem statements and prioritized solutions and work with cross functional teams to solve.

### Outreach & Sequence Optimization
- Collaborate with Marketing and acquisition managers to engineer and iterate outreach sequences and playbooks that align to campaigns and MM objectives.
- Use **Gong** and other tooling to track performance, A/B test approaches, and recommend optimizations that improve conversion through the funnel.

### Tooling, Reporting & Dashboard Ownership
- Ability to create reporting and run analyses to identify leads blockers.
- Partner with RTech, Central Ops, and Analytics to define requirements for dashboards that give clear visibility into lead volume, quality, conversion, and SLA adherence.

### Knowledge Sharing
- Serve as the subject matter expert on leads flows, automation and tooling.
- Document and socialize best practices and learnings from MM programs, and help "lift and shift" successful motions across regions and segments where appropriate.

## Qualifications

### Experience
- **5+ years** of experience in revenue operations, sales operations, marketing operations, program management, or similar roles, ideally within B2B or ads businesses.
- Demonstrated experience owning or operating lead funnel processes (lead routing, scoring, SDR/AE workflows, or marketing automation).

### Technical & Data Skills
- Hands-on experience with **Salesforce (SFDC)** and at least one of: **Gong**, marketing automation platforms, or sales engagement tools.
- Strong skills in **Excel/Sheets** and comfort working with large datasets; experience with **SQL**.

### Operational Excellence
- Proven track record of designing, documenting, and improving workflows that increase efficiency and reduce operational risk.

### Cross-Functional Collaboration
- Experience working across Sales, Marketing, Ops, and Analytics/Engineering teams, with the ability to translate business needs into technical or process requirements.
- Strong stakeholder management skills; able to balance global consistency with regional nuances.

### Problem Solving & Communication
- Structured, analytical thinker who can quickly get to the root cause of operational issues and propose pragmatic solutions.
- Excellent written and verbal communication, capable of simplifying complex systems for non-technical audiences.

### Mindset & Culture Fit
- Comfortable operating in ambiguous, fast-moving environments and shifting between strategy and execution.
- Service-oriented and collaborative; energized by enabling others to be more productive.
- Growth and experimentation mindset – willing to test, learn, and iterate to find what works best for Reddit's MM business.

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