# Business Operations Analyst

**Company:** [Socure](https://hotfix.jobs/companies/socure)
**Location:** New York, NY, Seattle, WA, San Francisco, CA, Washington, DC, Miami, FL
**Role:** Business Operations
**Salary:** $110k – $125k/yr
**Experience:** 2+ years
**Skills:** Google Workspace, Microsoft Office, Project Management Software, Zapier, Automation Tools, AI Tools, Google Sheets, Excel
**Posted:** 2026-04-23

> Supports business transformation by coordinating cross-functional activities, tracking progress, maintaining reporting cadences, and optimizing processes. Requires bachelor's degree, 2-4 years experience, strong analytical skills, and proficiency in productivity tools.

## Job Description

## Responsibilities
- Support the execution of business transformation initiatives by coordinating cross-functional activities, tracking progress, and maintaining clear documentation of deliverables.
- Translate business needs into clear requirements, user stories, and current vs. future state process documentation, while supporting project intake by reviewing submissions, gathering inputs, and preparing materials for prioritization.
- Support and maintain reporting cadences, including weekly business reviews (WBRs), status updates, and executive reporting, ensuring accuracy, consistency, and timely delivery.
- Assist in the administration and continuous improvement of program management tools and workflows, including supporting automation efforts to enhance efficiency and scalability.
- Partner with cross-functional stakeholders to gather inputs, surface process gaps, and support the implementation of process improvements and automation solutions.
- Maintain and support shared collaboration spaces and operational systems, ensuring access is organized and spaces are consistently maintained.
- Ensure data accuracy and integrity across reporting, tracking tools, and documentation to support reliable decision-making.

## Requirements
- Bachelor’s degree required.
- 2–4 years of relevant experience in business analysis, operations, program support, or a similar role.
- Strong analytical and problem-solving skills with the ability to translate data into insights and recommendations.
- Proficiency with business and productivity tools (e.g., **Google Workspace**, **Microsoft Office**, project management software).
- Familiarity with automation and AI tools (e.g., **Zapier** or similar) and an interest in driving process optimization and AI-enabled transformation is a plus.
- Ability to manage multiple priorities in a fast-paced environment with attention to detail.
- Proactive, adaptable, and solutions-oriented mindset.

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