# Director, Forward Deployed Engineering

**Company:** [Viam](https://hotfix.jobs/companies/viam)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $225k – $275k/yr
**Experience:** 8+ years
**Skills:** Systems Integration, SDKs, Edge Computing, Cloud Architecture, Enterprise Software, Software Deployment, Hardware Systems, Physical Systems, Architecture Design, Code Review
**Posted:** 2026-08-20

> Leads a team of forward deployed engineers responsible for architecting and delivering customer software deployments into production. The role requires engineering management experience, strong systems and edge/cloud architecture judgment, and credibility with enterprise customer leadership.

## Job Description

## Responsibilities
- Manage a team of five forward deployed engineers, including coaching, performance management, hiring, and resourcing across accounts.
- Own the technical approach for customer deployments, including architecture and prioritization decisions.
- Serve as the senior technical voice with customer leadership from kickoff through escalation.
- Partner with Viam leadership on account direction and communicate progress, risks, and blockers.
- Drive deployments to production by managing schedules, removing blockers, and adapting approaches to site requirements.
- Translate field learnings into platform priorities with Product and Engineering.

## Requirements
- Experience managing engineers who deploy software in customer environments.
- Deep systems experience and the ability to become fluent in unfamiliar platforms quickly.
- Ability to review designs and read code, despite limited day-to-day coding.
- Experience with systems integration, SDKs, and edge/cloud architectures, including unreliable networks and hardware.
- Track record working with enterprise customers and communicating credibly with their leadership.
- Strong judgment with incomplete information and ownership of outcomes.
- Experience creating structure in bespoke, rapidly evolving environments.
- Willingness to balance individual customer urgency with scalable portfolio solutions.
- Comfort working around hardware and physical systems.

## Nice-to-haves
- Robotics or IoT experience is not required.

## Compensation and Benefits
- Base salary: $225,000–$275,000 per year.
- Equity grants, health benefits, and other Total Rewards.
- 100% covered medical, dental, and vision insurance plans.
- Commuter benefits.
- 25 days of paid vacation and generous holiday observances.
- Free lunch on office days.
- One Medical membership.
- Citi Bike memberships.
- Monthly wellness stipend.
- Paid parental leave.
- Reproductive health benefits, including fertility benefits and abortion access travel benefits.
- Yearly learning and development budget.

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