# Engagement Lead, Future Platforms | Housing

**Company:** [EliseAI](https://hotfix.jobs/companies/eliseai)
**Location:** New York, NY
**Role:** Solutions Architecture
**Salary:** $190k – $250k/yr
**Experience:** 5+ years
**Skills:** Project Management, Stakeholder Management, Product Requirements, Workflow Design, Customer Deployment, Sales Handoff, Risk Tracking, Data Migration, Product Roadmap, Process Automation
**Posted:** 2026-02-19

> Drives customer deployments for early-stage AI platform products in housing, managing end-to-end engagements, stakeholder alignment, implementation, and product feedback. Builds scalable playbooks and supports sales/expansion; requires 5-8 years in strategy/product and technical intuition.

## Job Description

## Key Responsibilities

- Own engagement success end-to-end: Serve as the primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization; ensure outcomes, timelines, and stakeholder alignment.
- Support sales and expansion: Participate in later-stage sales and pre-sales discovery to set up successful engagements; help scope realistic engagements and identify follow-on opportunities.
- Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product constraints, and adoption choices.
- Run the execution motion: Maintain multi-threaded project plans under ambiguity; coordinate across internal teams and external stakeholders; create clear operating cadences, risk tracking, and launch readiness.
- Configuration and launch: Collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption.
- Inform and support product development: Partner with Product/Engineering to define net-new product workflows and requirements and help shape the product roadmap—based on scoping learnings, customer input, and real-world usage.
- Build the scalable playbook: Turn lessons from engagements into repeatable processes, templates, and systems—improving speed and quality as we scale.

## Requirements

- 5–8 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high-growth startups
- Strong technical intuition, demonstrated by STEM degree or equivalent technical background
- Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments
- Proven ability to independently manage complex projects end-to-end in a client facing setting
- Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders
- Ability to operate creatively and flexibly while maintaining sharp attention to detail
- Willingness to travel ~1x per month for ~3 days
- Willingness to work in person at our office 4-5 days a week

## Compensation

Salary range: $190,000 - $250,000 base, plus equity and comprehensive benefits including medical/dental/vision (100% covered), fully paid parental leave, 401k, fitness stipend, unlimited vacation, and relocation support.

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