# Staff Solutions Engineer - Commercial

**Company:** [Kong](https://hotfix.jobs/companies/kong)
**Location:** Remote
**Role:** Solutions Architecture
**Experience:** 7+ years
**Skills:** Docker, Kubernetes, Cloud Native Platforms, APIs, CI/CD, AI, LLMs
**Posted:** 2026-06-09

> Staff Solutions Engineer supporting enterprise sales by architecting API and AI connectivity solutions, leading POCs, and building trusted client relationships. Requires 7+ years experience with cloud-native technologies and strong technical communication skills.

## Job Description

## Responsibilities
- Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
- Understand customer requirements and how the Kong platform can help; grow trusted client relationships throughout the entire sales lifecycle
- Support PoCs throughout the entire evaluation process
- Ensure 100% customer satisfaction across assigned set of accounts
- Prioritize customer needs and coordinate with support, product, and engineering teams
- Create technical documentation for DevOps, implementations, and services engagements
- Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events

## Requirements
- 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
- Solid understanding of cloud computing trends and open source business models
- Strong listener and communicator; confidently lead discussions with Product Managers, Engineers, and Executives
- Experience with Docker/Kubernetes and other cloud native platforms
- Experience with APIs, CI/CD automation frameworks and AI and LLM technologies

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**Apply:** https://hotfix.jobs/jobs/fcafae2c-80fa-49ac-aed1-4b8a8074dfbd
**Canonical:** https://hotfix.jobs/jobs/fcafae2c-80fa-49ac-aed1-4b8a8074dfbd