# Learning Experiences Creator

**Company:** [Replit](https://hotfix.jobs/companies/replit)
**Location:** Foster City, CA
**Role:** Technical Writing
**Salary:** $113k – $148k/yr
**Skills:** Technical Writing, Instructional Design, Short-Form Video, Markdown, Docs-As-Code, Content Strategy, Search Optimization, Ai-Assisted Workflows, Content Analytics, Product Documentation
**Posted:** 2026-09-02

> Creates documentation and multi-format learning experiences that help Replit users self-serve, activate, and succeed. The role combines strong plain-language writing, storytelling, short-form video production, instructional design, content discoverability, and outcome-driven experimentation.

## Job Description

## Responsibilities
- Create clear, accurate, plain-language documentation and learning content, including help articles, FAQs, tutorials, getting-started paths, courses, short-form videos, microlearning, interactive walkthroughs, GIFs, and in-product tips.
- Own the content lifecycle: perform freshness reviews, update content for product launches, and retire stale or inaccurate material.
- Plan and maintain a content calendar based on customer needs, reader feedback, support-ticket data, and product priorities.
- Improve content findability through effective titles, tagging, structure, search optimization, and AI-assistant discoverability.
- Measure and improve reader engagement, completion and watch-through, self-service resolution, ticket deflection, activation, and CSAT.
- Maintain a consistent, human voice across documentation, learning, and video.
- Collaborate with technical customer education, learning experience, documentation, product, and launch teams.
- Experiment with new formats and AI-assisted content and production workflows.

## Requirements
- Proven experience creating learning content used by people to learn a product, with a portfolio spanning at least two formats, including written content.
- Excellent plain-language writing skills with the ability to make complex topics clear, engaging, and approachable.
- Strong storytelling skills across written, video, and interactive formats, including hooks, pacing, and audience engagement.
- Capability producing short-form video, on or off camera, using AI-assisted workflows.
- Ability to learn products quickly and explain technical concepts accurately without necessarily being a developer.
- Experience defining success metrics and optimizing content based on data and customer feedback.
- Strong collaboration and communication skills in a fast-moving, ambiguous environment.

## Nice-to-haves
- Developer or product documentation experience, including docs-as-code or Markdown-based platforms.
- Experience with Replit or other AI-native build and content tools.
- Instructional design knowledge.
- Search, discoverability, or content optimization experience.
- Experience managing a content channel, editorial calendar, or creator program with an audience.

## Compensation and Benefits
- Salary: $113,000–$148,000 annually, plus equity.
- 401(k) with a 4% match in the United States.
- Health, dental, vision, and life insurance.
- Short- and long-term disability insurance.
- Paid parental, medical, and caregiver leave.
- Flexible time off and holidays.
- Commuter benefits for in-office employees in the United States.
- Monthly wellness stipend.
- Autonomous work environment.
- In-office setup reimbursement.
- Quarterly team gatherings and in-office amenities.

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