# Legal Operations & Innovation

**Company:** [Clay](https://hotfix.jobs/companies/clay)
**Location:** New York, NY
**Role:** Legal
**Salary:** $150k – $225k/yr
**Experience:** 5+ years
**Skills:** legal operations, Program Management, ironclad, docusign, contract lifecycle management, e-signature, matter management, Workflow Automation, artificial intelligence, Process Design, requirements gathering, Cross-Functional Collaboration
**Posted:** 2026-04-07

> Build the systems, workflows, and technology infrastructure for Clay’s growing Legal function. The role requires 5+ years in legal operations, program management, in-house paralegal work, or comparable process-building operations experience, plus familiarity with legal technology and AI automation.

## Job Description

## Responsibilities

- Own the legal intake and workflow system, including intake, routing, prioritization, and tracking.
- Partner with Sales, Customer Success, Support, and Finance to align legal processes with business operations.
- Manage relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
- Own the legal technology stack, including Ironclad and DocuSign.
- Facilitate consistent tool adoption, clean integrations, and continuous improvement.
- Leverage AI to automate workflows and reduce manual work.
- Partner with Enablement to train go-to-market teams on effectively engaging with Legal.
- Own and maintain Legal knowledge spaces, keeping hubs organized and information current and easy to find.

## Requirements

- 5+ years of experience in legal operations, program management, paralegal work with in-house experience, or an operations role involving process building and cross-functional coordination.
- Experience with legal technology, including Ironclad, DocuSign, e-signature, intake, or matter management tools.
- Comfort evaluating new tools.
- Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
- Strong analytical and problem-solving abilities.
- Comfort working in a fast-paced, high-growth environment with shifting priorities.
- Deep familiarity with using AI in day-to-day workflows to automate processes and increase leverage.

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