# Professional Services Consultant

**Company:** [Sift](https://hotfix.jobs/companies/sift)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $130k – $185k/yr
**Experience:** 5+ years
**Skills:** Machine Learning, Data Analytics, REST APIs, JSON, Crm Systems, Project Management, Fraud Detection, Fraud Prevention, SaaS, Api Libraries
**Posted:** 2026-06-16

> Professional Services Consultant delivering fraud detection and prevention solutions. Lead implementation projects, customize solutions, provide training, and collaborate across teams. Requires 5+ years SaaS consulting experience and technical proficiency in ML, APIs, and data analytics.

## Job Description

## Key Responsibilities

### Project Management
- Monitor project progress, mitigate risks, and ensure on-time delivery within scope and budget
- Collaborate with internal teams and stakeholders to ensure alignment and support throughout the project lifecycle

### Solution Implementation
- Lead the planning, coordination, and execution of fraud solution implementation projects
- Customize Sift's fraud prevention solutions to meet specific customer requirements and ensure seamless integration with their existing systems
- Develop and deliver comprehensive training programs and documentation on fraud detection and prevention for end-users
- Present tailored fraud prevention strategies and solutions to key stakeholders

### Technical Expertise
- Stay current with industry trends, technology advancements, and best practices in fraud detection and prevention
- Work with product development teams to relay customer feedback and contribute to product innovation in fraud prevention

### Collaboration, Reporting and Analysis
- Work closely with Customer Success, Sales, Support, Engineering, and other teams to deliver the best solutions to customers
- Prepare and present detailed reports on project outcomes and performance metrics

## Qualifications
- Bachelor's degree in Business, Information Technology, Computer Science, or a related field
- Minimum of 5 years of experience in professional services, consulting, or a similar customer-facing role in SaaS
- Experience in fraud detection and prevention
- Strong project management skills with a proven track record of delivering successful fraud prevention projects
- Excellent communication, presentation, and relationship-building skills
- Technical proficiency in fraud detection tools and technologies, including machine learning, data analytics, REST APIs, customer API libraries, JSON, and CRM systems
- Ability to work independently and as part of a collaborative team
- Strong problem-solving skills and a proactive approach to identifying and addressing customer needs
- Travel up to 10%
- Ability to work flexible hours to provide coverage to APAC customers

## Preferred Qualifications
- PMP or other relevant project management certification
- Experience in e-commerce, finance, fintech, or cybersecurity
- Advanced degrees or continuous education certifications in relevant fields

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**Canonical:** https://hotfix.jobs/jobs/fa3cd9c1-ba41-4cd5-a193-0710c4bb8d90