# Senior Manager, Legal Technology, Operations & AI Enablement

**Company:** [Instacart](https://hotfix.jobs/companies/instacart)
**Location:** Remote
**Role:** Legal
**Salary:** CA$149k – CA$157k/yr
**Experience:** 8+ years
**Skills:** Legal Operations, Ai Enablement, Ironclad, CPQ, Salesforce, Oracle, Workday, Zip, Contract Lifecycle Management, Vendor Management, Project Management, Change Management, Kpi Dashboards, E-Billing, Knowledge Management
**Posted:** 2026-08-11

> Leads legal operations, technology strategy, AI enablement, systems integrations, outside counsel operations, and team development. The role requires 8+ years of relevant experience, direct people management, and ownership of complex technology implementations.

## Job Description

## Responsibilities

- Build and lead a high-performing legal operations team with clear direction, performance management, and organizational capacity.
- Develop and drive an AI enablement program, including evaluating and deploying AI-powered tools, embedding them into attorney workflows, reducing manual legal work through agentic automations, and upskilling legal professionals.
- Execute and scale legal and business operations initiatives, including go-to-market strategies, CPQ implementations and enhancements, and Ironclad workflows.
- Improve contract lifecycle management systems and cross-system integrations in collaboration with procurement, accounting, HR, sales, deal desk, IT, and engineering.
- Generate operational savings through Oracle, Zip, Salesforce, and Workday integrations with CLM and procure-to-pay workflows.
- Manage outside counsel operations, including billing guidelines, e-billing systems, law firm evaluations, and spend reporting.
- Build and maintain knowledge management infrastructure and KPI dashboards that provide visibility into operational health.
- Lead change management to drive adoption of new technology and processes across a distributed legal function.

## Requirements

- 8+ years of experience in legal operations, strategy and operations, or a related field, including ownership of a legal operations program.
- At least 3 years of direct people management experience.
- Experience leading at least two end-to-end technology implementations with deep systems integrations.
- Hands-on experience owning AI tooling, evaluating vendors, deploying tools, and building or managing AI-assisted or agentic workflows.
- Strong analytical and project management skills, with the ability to manage multiple complex initiatives simultaneously.
- Excellent communication and stakeholder management skills, including collaboration across legal, policy, finance, IT, and business teams.

## Nice-to-haves

- Experience in a high-growth or recently public technology company with a complex, multi-jurisdictional operational footprint.
- Exposure to marketplace or platform businesses.
- Experience designing agentic or automated legal workflows and building solutions before adopting off-the-shelf tools.
- Familiarity with legal operations communities such as CLOC.
- Experience conducting vendor RFPs or law firm evaluations focused on outside counsel cost discipline.

## Compensation and Benefits

- Canadian base pay range: **CAN$149,000–$157,000 CAD**.
- Eligible for a new-hire equity grant and annual refresh grants.
- Competitive compensation and benefits based on work location, experience, and required skills.
- Remote role for candidates permanently located in Ontario, Alberta, British Columbia, or Nova Scotia.

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