# Ocean Operations Specialist

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Taipei, Taiwan
**Role:** Business Operations
**Experience:** 0+ years
**Skills:** Ocean Freight, Freight Forwarding, Supply Chain Management, Shipment Tracking, Export Operations, Booking Processes, Shipping Documentation, Dangerous Goods, Refrigerated Freight, Vendor Management, Process Improvement, Regulatory Compliance, Intermodal Logistics
**Posted:** 2026-07-09

> Manages ocean freight bookings, documentation, shipment exceptions, special freight, vendors, and export processes while supporting clients and internal teams. The role requires a bachelor’s degree, strong problem-solving skills, and preferably 1–2 years of logistics or supply chain experience.

## Job Description

## Responsibilities

- Execute booking and documentation processes with clients and carriers.
- Troubleshoot shipments promptly and handle or escalate exceptions.
- Work with account management and planning teams to ensure effective end-to-end export processes.
- Plan and execute special freight operations, including dangerous goods and refrigerated freight.
- Assist associates with new business and process implementation, projects, and new tasks.
- Support internal and external clients with operational expertise.
- Maintain high standards for operational quality and service.
- Identify business process and software capability needs to support team growth while improving quality, service, efficiency, and regulatory compliance.
- Contribute to developing and implementing procedures and systems that differentiate Flexport operations.
- Manage vendor relationships and help create innovative operational structures.

## Requirements

- Bachelor's degree or equivalent BA/BS qualification.
- Preferred: 1–2 years of experience in logistics, warehousing, freight forwarding, supply chain, or consulting. High-performing fresh graduates may be considered.
- Hands-on, process-oriented, and structured approach to problem solving.
- Strong problem-solving, communication, interpersonal, and organizational skills.
- Strategic vision combined with ground-level execution.
- Client-service mindset and strong attention to detail.
- Willingness to work outside office hours and occasional weekend or night shifts where required.

## Development Opportunities

- Learn to lead small teams executing day-to-day tactical tasks.
- Develop expertise in ocean operations, network operations, and intermodal logistics.
- Build operational processes and tools and develop subject-matter expertise.
- Potential career paths include procurement, account management, and team leadership.

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