# Technical Program Manager, People Solutions

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Remote
**Role:** Technical Program Management
**Experience:** 5+ years
**Skills:** Product Development, Technical Program Management, Internal Systems Design, Hr Technology, Global Mobility Technology, AI, Llm Tools, Business Requirements Analysis, Cross-Functional Collaboration, Project Management, Kpi Management, Vendor Evaluation, HRIS, ATS, CRM
**Posted:** 2026-06-22

> Leads design, implementation, and enhancement of internal HR technology solutions. Partners with stakeholders to define roadmaps, evaluate vendors, and deliver employee experience systems using AI/LLM tools and strong project management.

## Job Description

## Responsibilities
- Partner with stakeholders across the organization to understand strategic priorities, define multi-quarter technology roadmaps, and ensure ROI is clearly articulated to secure resource capacity for execution.
- Act as a product leader by deeply understanding employee experience needs, creating mockups to drive alignment on requirements, and presenting compelling product strategies that connect business priorities to outcomes.
- Conduct third-party vendor analyses and deliver data-informed build-or-buy recommendations grounded in industry expertise and ROI.
- Collaborate with engineers, designers, systems analysts, and PMs to translate requirements into technical designs; facilitate build plans, UAT, and end-to-end testing to bring solutions to production.
- Use data, storytelling, and KPIs to support prioritization decisions, monitor solution adoption, define ROI, and surface risks to stakeholders and leadership.
- Apply structured project management practices — including goal-setting, project planning, status reporting, risk management, and metrics tracking — to deliver solutions on time and across disciplines.
- Partner with PMO, Systems, Operations, and Communications teams to successfully launch new solutions, and facilitate approval processes (legal, compliance, data) by identifying decision-makers and driving sign-off.

## Requirements
- 5+ years of experience in product development, technical program management, or internal systems design in an internal HR business function, including experience in global mobility technology, within high-growth or technology companies
- AI and LLM fluency, including practical experience using LLM-based tools
- Superior ability to understand and map out system-agnostic business requirements across complex, interconnected systems and support their translation to technology
- Strong communication and collaboration skills, with experience partnering with a broad set of cross-functional stakeholders at all levels
- Acute business acumen with a demonstrated ability to operate effectively in ambiguous, dynamic, high-velocity situations, and to manage and draw insights from data while navigating complexity

## Preferred Qualifications
- Bachelor’s degree in business administration, human resources, technology or a related field
- Experience working in a software engineering team or organization
- Basic understanding of core internal systems (ex. HRIS, ATS, CRM, LMS, Ticketing, Finance systems)

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