# Senior Director of Engineering, Billing Platform

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Austin, TX, New York, NY, San Francisco, CA, Washington, DC, Lisbon, Portugal, London, United Kingdom
**Role:** Engineering Management
**Experience:** 15+ years
**Skills:** Distributed Systems, SaaS, Service-Oriented Architecture, APIs, Data Pipelines, Cloud-Native Infrastructure, Usage-Based Billing, Subscription Billing, Payments, Stripe, Salesforce, ERP, Tax Engines, Data Warehouses
**Posted:** 2026-08-24

> Leads the engineering organization responsible for Cloudflare’s billing platform and quote-to-cash systems, setting strategy, scaling managers, and ensuring correctness, reliability, auditability, and operational excellence. Requires 15+ years of software engineering experience and substantial experience leading multi-team engineering organizations.

## Job Description

## Responsibilities
- Own the multi-year engineering strategy, investment plan, and execution roadmap for the billing platform and quote-to-cash integrations.
- Lead and develop a distributed organization of engineering managers, senior technical leaders, and product engineering teams.
- Coach managers, strengthen technical leadership, and improve planning, accountability, and execution predictability.
- Drive architecture that improves correctness, scalability, reliability, auditability, and product-launch speed.
- Build systems for usage-based billing, subscriptions, enterprise contracts, self-serve purchasing, partner and reseller motions, invoicing, payments, credits, refunds, adjustments, entitlements, tax, and customer lifecycle changes.
- Strengthen financial data integrity across billing, payments, revenue recognition, ERP, CRM, data warehouse, tax, and reporting systems.
- Improve reconciliation, observability, alerting, SLOs, incident response, and operational controls for billing-critical services.
- Partner with Product, Finance, Revenue Operations, Accounting, Tax, Legal, Sales, and Support to turn ambiguous requirements into durable systems.
- Make build, buy, and integration decisions across billing, payment processing, tax, ERP, CRM, entitlement, and revenue platforms.
- Represent billing engineering in executive forums with clear tradeoffs, delivery status, risks, and investment recommendations.

## Requirements
- 15+ years of software engineering experience, including 7+ years leading engineering teams and 3+ years directly managing engineering managers.
- Experience leading billing, payments, fintech, financial platforms, commerce platforms, quote-to-cash systems, or other systems where correctness and auditability are mandatory.
- Strong technical judgment in distributed systems, SaaS platforms, service-oriented architectures, APIs, data pipelines, and cloud-native infrastructure.
- Ability to define and execute multi-year platform strategy across teams, business functions, and executive stakeholders.
- Experience with usage-based billing, subscription billing, metering, invoicing, payments, credits, refunds, disputes, taxation, entitlement management, revenue data, or reconciliation.
- Familiarity with payment processors, CRM systems, ERP systems, tax engines, revenue recognition systems, data warehouses, and BI/reporting tools.
- Track record improving operational excellence through SLOs, observability, incident response, change control, migrations, reconciliation, and customer-impact reduction.
- Ability to translate complex technical, financial, and organizational tradeoffs into clear decisions.
- Experience recruiting, coaching, and retaining engineering managers and senior technical leaders.
- High standards for engineering quality, accountability, documentation, customer empathy, and cross-functional follow-through.
- Practical AI fluency for accelerating engineering work and improving team quality without weakening ownership or judgment.

## Nice-to-Haves
- Experience modernizing legacy billing, payments, ERP, CRM, tax, entitlement, or revenue systems in a public company or high-growth SaaS business.
- Experience with enterprise contracts, reseller or partner billing, marketplace billing, multi-currency billing, global taxation, or public-sector billing.
- Experience with internet-scale SaaS, developer platforms, cloud infrastructure, security products, or consumption-based monetization.
- Experience supporting product-led growth and enterprise sales motions simultaneously.
- Experience leading financial-systems organizations through scale, transformation, and operating-model changes.
- Experience with financial controls, SOC 2, PCI, privacy, fraud prevention, audit support, or regulated financial workflows.
- Experience leading large data migrations or phased platform transformations without interrupting revenue operations or customer billing.
- Strong product sense around pricing flexibility, customer transparency, billing explainability, and self-service administration.

## Compensation and Benefits
- Estimated annual salary for Seattle/NYC/California-based hires: **$273,000–$341,000**.
- Estimated annual salary for SF/Bay Area-based hires: **$286,000–$258,000**.
- Compensation may be adjusted depending on work location.
- Eligible to participate in the equity plan.
- Benefits include medical, dental, vision, flexible spending, commuter spending, fertility and family-forming benefits, mental-health support, travel medical insurance, disability insurance, life and accident insurance, 401(k), employee stock participation, flexible paid time off, and leave programs.

## Similar jobs

- [Director of Engineering - Content Platform](https://hotfix.jobs/jobs/a0eacec4-cb6f-4913-9753-4a401a423d42) - Spotify - Remote
- [Director, Customer Engineering Engineering](https://hotfix.jobs/jobs/43298057-1f72-41aa-bfe9-4eea15ecbe07) - Cloudflare - London, United Kingdom
- [Senior Director, Applications Engineering](https://hotfix.jobs/jobs/5a99f79e-56e2-43c5-8bd6-fd06e9f77dca) - Snowflake - Bellevue, WA - $320k – $460k/yr
- [Senior Director, Hivemind Operations & Sustainment](https://hotfix.jobs/jobs/2168e1c5-abe6-4561-a6ed-d2def1f309ab) - Shield AI - Washington, DC - $250k – $370k/yr
- [Director, Software Engineering](https://hotfix.jobs/jobs/e77a0d42-9dc4-4a56-9e24-afa861ec762c) - ZoomInfo - Remote - $192k – $301k/yr

**Apply:** https://hotfix.jobs/jobs/f8a7102b-463a-47de-b125-e53f8e2e58d9
**Canonical:** https://hotfix.jobs/jobs/f8a7102b-463a-47de-b125-e53f8e2e58d9