# Senior Workplace Technology Engineer

**Company:** [1Password](https://hotfix.jobs/companies/1password)
**Location:** Toronto, Canada
**Role:** IT Support
**Salary:** CA$93k – CA$110k/yr
**Experience:** 5+ years
**Skills:** Enterprise Networking, Wireless Networking, Routing, Switching, Wan, Cisco Meraki, Aruba, Audio Visual Systems, Video Conferencing, Mobile Device Management, Endpoint Management, Access Control, Camera Systems, Automation, SOC 2
**Posted:** 2026-08-06

> Owns the onsite workplace technology environment for 1Password’s Toronto flagship office, spanning enterprise networking, AV and collaboration systems, physical security, endpoints, and automation. The role requires 5+ years of relevant infrastructure experience and provides technical standards, escalation support, and mentorship for future offices.

## Job Description

## Responsibilities

### Infrastructure
- Design, deploy, and continuously improve the Toronto office network, including wired and wireless infrastructure, dedicated IT room infrastructure, and redundant internet connectivity with automated failover.
- Serve as the technical owner for workplace networking across the company, developing scalable standards and reference architectures for future office builds.
- Own the physical security technology stack, including access control, camera systems, and integrated workplace technologies.
- Partner with the Security team on governance, compliance, audit requirements, and building integrations while driving long-term platform reliability and lifecycle planning.
- Own vendor relationships, technology evaluations, hardware standards, monitoring, capacity planning, and ongoing infrastructure performance across networking, AV, and physical security systems.
- Evaluate emerging workplace technologies and recommend improvements that enhance reliability, scalability, and employee experience.

### Workplace Experience
- Design, deploy, and continuously optimize AV and collaboration technologies across meeting spaces, including video conferencing, room scheduling, multi-zone audio, digital displays, and proactive monitoring.
- Own the technology behind the end-to-end onboarding experience for Toronto employees, including device provisioning, MDM workflows, automation, deployment standards, and lifecycle management.
- Act as the senior technical escalation point for complex networking, AV, workplace infrastructure, and endpoint issues, while providing hands-on support when required.
- Provide mentorship and technical guidance to Workplace Technology Specialists supporting regional office locations, helping establish consistent engineering and operational standards.
- Build and maintain engineering documentation, runbooks, architecture diagrams, automation workflows, and operational standards.
- Provide onsite coverage for workplace technology operations during planned absences and support additional office builds and major technology initiatives as needed.

## Requirements
- 5+ years designing, deploying, and supporting enterprise network infrastructure, including wired, wireless, routing, switching, and WAN/ISP redundancy.
- Experience with platforms such as Cisco Meraki or Aruba.
- Experience designing, deploying, and operating enterprise workplace AV environments, including video conferencing, room scheduling, multi-zone audio, digital signage, and room control systems.
- Experience administering MDM platforms and managing endpoint lifecycle, provisioning, automation, and deployment workflows.
- Experience implementing and supporting physical security technologies, including access control and camera platforms.
- Experience delivering new office builds or major workplace technology projects while coordinating with vendors, contractors, and building management.
- Experience building automation workflows and operational tooling to reduce manual effort and improve reliability.
- Strong communication skills and the ability to partner effectively with technical and nontechnical stakeholders.
- Willingness to travel to support office builds, technology standardization, and regional workplace initiatives.

## Nice-to-haves
- Experience working in a remote-first organization supporting distributed workplace infrastructure.
- Familiarity with SOC 2, ISO 27001, and physical security governance requirements.
- Experience mentoring technical staff and establishing engineering standards across multiple office locations.

## Compensation and Benefits
- Annual base salary of **$93,000 CAD to $110,000 CAD**.
- Health, dental, RRSP, and other benefits.
- Paid time off.
- Equity grant.
- Incentive-program participation where applicable.

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