# AI Sales Engineer

**Company:** [Raylu](https://hotfix.jobs/companies/raylu)
**Location:** New York, NY
**Role:** Sales Engineering
**Salary:** $140k – $190k/yr
**Experience:** 2+ years
**Skills:** AI, LLMs, Prompt Engineering, Dashboards, Product Demos, Sales Engineering, Customer Onboarding, Product Metrics, Llm Workflows, Gtm Processes
**Posted:** 2025-11-17

> AI Sales Engineer owns the customer journey for an AI research platform, from demos and onboarding to usage tracking and expansion. Requires 2-5 years in sales engineering or customer success, strong AI/LLM comfort, and product sense in a startup environment.

## Job Description

## Responsibilities
- **Discovery, Demos & Onboarding**: Join sales calls, understand investor workflows, run tailored demos, and configure Raylu so customers see value quickly in trials and onboarding.
- **Usage, Metrics & Engagement**: Set up dashboards, track product usage, and proactively reach out when engagement drops or when customers need guidance on AI features and best practices.
- **AI Product Expertise & Feedback**: Master Raylu and its AI/LLM capabilities, including prompt and workflow design. Turn customer feedback into clear product requirements that influence our roadmap.
- **Growth & Expansion**: Support renewals and expansions by quantifying value delivered and uncovering new AI use cases and teams to roll out Raylu to.
- **Foundation Building**: Help build the GTM / customer function from 0 to 1 - playbooks, processes, and operational frameworks - working closely with Partnerships, Sales, and Product.

## Who You Are
**Experience**: 2–5 years in: sales engineering, customer success/account management at a hyper-growth B2B startup, or finance (PE/VC), consulting, or similar.

**Mindset & Skills**:
- Customer-centric with strong product sense: quickly understand investor workflows and translate needs into clear requirements.
- Comfortable with AI/LLMs: excited to learn tools, refine prompts, and become a product expert at the technical–business intersection.
- Scrappy and action-oriented: structure ambiguous problems, juggle multiple accounts, and move fast in a startup environment.
- Excellent communicator and relationship builder with executives, managers, and analysts.
- Revenue-minded: comfortable discussing expansion and contracts while always prioritizing customer value.

**Nice to Have**:
- Prior experience building CS or Sales Engineering motions from 0 to 1.
- Deep interest in startups, funding, and private market investing workflows.

## Compensation
- $140K - $190K salary
- $50K-100K equivalent in new hire equity (4 year vest)

## Benefits
- Generous health, dental, and vision insurance
- 401k with 3% automatic contribution (no vesting)
- Paid Lunches
- Wellness and Citi Bike benefit

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