# Strategic Account Manager

**Company:** [Square](https://hotfix.jobs/companies/square)
**Location:** Seattle, WA
**Role:** Account Management
**Salary:** $108k – $203k/yr
**Experience:** 5+ years
**Skills:** Account Management, Customer Relationship Management, Cross-Selling, Contract Negotiation, Pricing Negotiation, Requirements Gathering, Project Management, Stakeholder Management, Business Reviews, Technical Solutioning
**Posted:** 2026-05-28

> Manage relationships and drive revenue growth for 50+ strategic Food & Beverage sellers at Square. Partner with C-level executives, negotiate contracts, and collaborate cross-functionally to deliver technical solutions.

## Job Description

## Responsibilities

- Manage a book of 50 Strategic Food & Beverage Sellers in the Seattle area and across the West Coast
- Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
- Serve as the voice of the upmarket seller with Product Teams
- Act as a consultant and partner to high value restaurant sellers to accomplish their goals
- Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
- Partner with Strategic Account Executives on high-growth deals
- Negotiate pricing for use-case expansion and retention of your sellers
- Provide white glove client service and troubleshooting to ensure resolution of seller issues
- Inform operations and program design for this segment at scale
- Conduct quarterly business reviews with various stakeholders

## Requirements

- 5+ years of relevant Account Management experience
- Experience managing, retaining and growing a book of business
- Consistent over-performance on key sales or customer success metrics
- Remarkable discovery skills with customers based in genuine curiosity about their business
- A technical solutioning framework, including the ability to conduct requirements gathering
- Proven experience managing multiple projects internally with engineering, product and finance teams
- Contract and/or pricing negotiations experience with external senior stakeholders
- Excellent written and verbal communication skills
- Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook

## Nice-to-Haves

- Restaurant experience and/or F&B Technology experience preferred

## Compensation & Benefits

- Market-based pay approach with target variable compensation included
- Zone A: $135,200 - $202,800
- Zone B: $125,800 - $188,600
- Zone C: $119,000 - $178,400
- Zone D: $108,200 - $162,200
- Remote work, medical insurance, flexible time off, retirement savings plans, modern family planning

## Similar roles

- [Enterprise Account Manager, Services](https://hotfix.jobs/jobs/c8b5b55a-687c-4785-95ea-795193a75a66) - Square - San Francisco, CA - $108k – $203k/yr
- [Mid-Market Account Manager, Services](https://hotfix.jobs/jobs/75128836-809b-4708-9a82-3c7fa39a3515) - Square - San Francisco, CA - $108k – $203k/yr
- [Strategic Account Manager](https://hotfix.jobs/jobs/237321bb-674b-4b4f-93d9-e255787ef729) - Square - San Francisco, CA - $108k – $203k/yr
- [Strategic Account Manager](https://hotfix.jobs/jobs/f65d4287-1f7c-46cc-872f-e5c2845e5a26) - Square - San Francisco, CA - $108k – $203k/yr
- [Mid-Market Account Manager](https://hotfix.jobs/jobs/cb7a295d-3604-409a-875c-9f6b4865a3ed) - Square - Remote - $108k – $202k/yr

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