# Technical People Operations Specialist

**Company:** [Lightning AI](https://hotfix.jobs/companies/lightning-ai)
**Location:** New York, NY
**Role:** People Ops
**Salary:** $110k – $160k/yr
**Experience:** 4+ years
**Skills:** people operations, HRIS, ATS, Rippling, Greenhouse, Ashby, SQL, BigQuery, Snowflake, Databricks, Excel, role-based access control, AI Agents, OpenAI, Anthropic
**Posted:** 2026-08-14

> Build and administer secure People Operations systems, workflows, integrations, and employee lifecycle processes while supporting payroll, benefits, and employee and manager inquiries. The role requires 4+ years of technical People Operations experience, HRIS/ATS expertise, data-platform familiarity, and strong cross-functional product instincts.

## Job Description

## Responsibilities
- Design secure People systems with role-based permissions and appropriate data access.
- Build agents, workflows, dashboards, and decision-support tools for the People team, managers, and leaders.
- Own day-to-day People Operations administration across the employee lifecycle, including onboarding, offboarding, employee changes, HRIS updates, documentation, and employee data management.
- Support payroll and benefits administration, including employee changes, audits, reconciliations, enrollments, and resolving employee questions and issues.
- Serve as a point of contact for employee and manager questions about pay, benefits, leave, policies, systems, and other People programs.
- Maintain accurate and reliable People data and systems through audits, data cleanup, documentation, and process maintenance.
- Support recurring People programs and operational cycles.
- Partner with the broader People team to research, design, implement, deploy, and iterate internal solutions.
- Build and maintain integrations, reporting, and automated workflows across People systems.
- Build solutions that meet legal and compliance requirements for employee data across multiple jurisdictions.

## Requirements
- 4+ years of experience in Tech with holistic People Operations service delivery and administration, including Tier 0, Tier 1, and Tier 2 employee and manager support.
- Experience with knowledge bases, case management, ticketing and routing, SLA and quality measurement, escalation paths, and deflection.
- Experience with people data, business systems, analytics platforms, or enterprise data infrastructure.
- Deep familiarity with HRIS and/or ATS platforms such as Rippling, Greenhouse, or Ashby.
- Experience designing secure systems with role-based access control and data permissioning.
- Strong product instincts and an end-to-end approach to solution design.
- Excellent stakeholder management and cross-functional partnership with Finance, Legal, and IT.
- Experience building processes and products from scratch and taking them to production.

## Nice to Have
- Familiarity with Agile, Anthropic, OpenAI, and AI agents.
- Experience with Rippling, Greenhouse, Ramp, Carta, Pave, or Tilt.

## Compensation and Benefits
- Annual base salary: **$110,000–$160,000 USD**.
- Discretionary bonus and meaningful equity component.
- Medical, dental, and vision coverage for employees and eligible dependents.
- RSUs.
- 401(k) matching in the U.S. and pension contributions in the U.K.
- Unlimited PTO, company holidays, and floating holidays.
- Two-week company-wide winter break.
- Paid parental and family leave.
- Annual learning and development allowance.
- Wellness and work-from-home stipends.
- Four weeks of paid sabbatical leave after four years of service.
- Flexible schedules and a hybrid work model for office-based teams.
- Complimentary meals at office hubs.

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