# Product Manager, Professional Services

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Dublin, Ireland, London, United Kingdom
**Role:** Product Management
**Experience:** 7+ years
**Skills:** Product Management, Professional Services, Consulting, Service Design, Portfolio Management, Pricing, Resource Planning, Performance Analytics, Gross Margin Analysis, Salesforce, Certinia, Partner Ecosystems
**Posted:** 2026-08-20

> Owns Stripe Professional Services’ global offering portfolio, including service scope, pricing, methodology, governance, and performance. The role requires 7+ years in Professional Services or consulting delivery, strong commercial and analytical skills, and the ability to apply product-management methods to service design.

## Job Description

## Responsibilities

### Own the Professional Services offering portfolio
- Maintain and govern the portfolio, including scope, hours, pricing, and resource plans for offerings serving start-ups through enterprises.
- Manage the full offering lifecycle: design, build, launch, iterate, and deprecate offerings based on market need, delivery performance, and product roadmap changes.
- Keep the portfolio current as new products launch.
- Design and implement a governance framework for the portfolio.

### Drive offering performance analytics
- Define and track KPIs including attach rate, scope deviation, planned versus actual burn rate, gross margin per offering, and customer satisfaction.
- Run performance reviews and present findings and recommendations to Professional Services leadership.

### Refine offering design
- Analyze delivery burn data to identify offerings that are over- or under-scoped and propose refinements.
- Conduct retrospectives with Delivery Leads after engagements close.
- Synthesize input from Delivery, Sales, and Finance into offering design decisions.

## Requirements
- 7+ years of Professional Services or consulting delivery experience.
- Demonstrable experience shaping or owning a service offering.
- Commercial literacy.
- Strong analytical skills.
- Excellent written communication.
- Product Management training or experience.
- Ability to apply product thinking—including hypothesis, prototype, measure, and iterate—to service design.

## Nice to Have
- Familiarity with Certinia and/or Salesforce.
- Exposure to partner and systems integrator ecosystems.

## Similar jobs

- [Senior Product Manager, Fintech](https://hotfix.jobs/jobs/ba666e00-d366-4bf7-a0e4-742c1c547442) - LeafLink - Remote - $115k – $155k/yr
- [Senior Product Manager, Browser Extension](https://hotfix.jobs/jobs/70c655a8-bd32-4b25-88c0-7f4f4b7a0d26) - Cloudflare - Austin, TX - €68k – €94k/yr
- [Lead Product Manager](https://hotfix.jobs/jobs/627f178d-e1c4-4d87-a653-f73fe60bd5dd) - Writer - San Francisco, CA - $183k – $275k/yr
- [Senior AI Product Manager](https://hotfix.jobs/jobs/e20e9be5-a485-480b-9e4b-7ee77c751374) - Panopto - Remote - £96k – £103k/yr
- [Senior Product Manager - Subscriptions](https://hotfix.jobs/jobs/9afe4b44-516c-4c5d-9877-103603f97ae1) - Spotify - London, United Kingdom

**Apply:** https://hotfix.jobs/jobs/f696f5ae-f57c-4973-af90-cea06e3cc17e
**Canonical:** https://hotfix.jobs/jobs/f696f5ae-f57c-4973-af90-cea06e3cc17e