# Head of Strategic Programs, SNF

**Company:** [Sage](https://hotfix.jobs/companies/sage)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $180k – $200k/yr
**Experience:** 6+ years
**Skills:** Dashboards, ROI Analysis, Cross-Functional Alignment, Go-to-Market Strategy, Playbooks, Analytics, Financial Modeling, Sales Enablement, Product Roadmap, Customer Insights
**Posted:** 2026-05-12

> Leads execution of pilot programs, enterprise rollouts, and high-priority initiatives in healthcare environments. Partners with Sales, Operations, and Product to scale solutions, build performance infrastructure, and influence strategy. Requires 6-10 years in ops/strategy with healthcare experience.

## Job Description

## Responsibilities

### Own Pilot Program Execution
- Lead execution across pilots, enterprise rollouts, and high-priority initiatives
- Establish operating cadence to drive accountability, speed, and cross-functional alignment
- Track and deliver against key metrics including adoption, time-to-value, ROI, and customer satisfaction
- Identify and resolve risks to ensure successful deployments and strong customer outcomes

### Enable Sales and Operations to Scale
- Partner with Sales and enterprise clients to design, scope, and deliver solutions tailored to complex SNF, CCRC and healthcare environments
- Build playbooks, tools, and processes that enable Sales to win and Operations to deliver excellence
- Translate early wins into clear, repeatable models for implementation and expansion
- Partner with GTM teams to refine positioning, sales motion, and expansion strategy
- Reduce friction across the customer lifecycle—from initial sale through ongoing delivery and expansion
- Support high-stakes client and prospect meetings, shaping solution design, implementation approach, and ROI narrative

### Influence Product and Market Strategy
- Act as the voice of the customer, translating operational and clinical insight into product direction
- Partner closely with Product to shape roadmap, packaging, and positioning
- Identify gaps between product capabilities and market needs and drive solutions
- Ensure product evolution improves sellability, implementability, and measurable impact

### Build Performance Infrastructure
- Develop dashboards and reporting that tie customer performance to revenue outcomes
- Translate data into clear, actionable insights for leadership and cross-functional teams
- Equip Sales and Customer teams with ROI narratives that support expansion
- Ensure real-time visibility into performance, risks, and growth opportunities

## Qualifications
- 6–10 years of experience in business operations, strategy, consulting, or high-growth startups
- Experience in skilled nursing, post-acute care, or healthcare operations
- Track record of driving cross-functional initiatives tied to revenue growth, deployment, or expansion
- Experience working with enterprise or multi-site customers in complex environments
- Experience navigating a highly-regulated industry, preferably healthcare
- Strong analytical, financial, and communication skills
- Comfortable operating in client-facing settings and influencing senior stakeholders
- Ability to travel (~25% of the time)

## Benefits and Pay
- Expected annual salary range: $180,000 to $200,000 USD
- Competitive base compensation along with stock options
- Fully-paid health, dental, and vision insurance
- Membership to premium primary and urgent care, online medical health providers
- Take as you need time off policy, 7 paid holidays, company wide winter break

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