# Data Center Infrastructure Management Administrator - Infrastructure Operations

**Company:** [Cloudflare](https://hotfix.jobs/companies/cloudflare)
**Location:** Unspecified
**Role:** IT Support
**Experience:** 4+ years
**Skills:** Nlyte, It Asset Management, Dcim, Workflow Management Systems, Change Management Systems, ERP, Physical Inventory Control, Barcode Systems, Rfid Systems, Data Center Infrastructure, Server Hardware, Network Hardware, Structured Cabling, Excel, SQL
**Posted:** 2026-06-02

> The DCIM Administrator will build and run the Data Center Infrastructure Management program, ensuring accurate data and efficient physical changes across a global network. This role involves managing Nlyte workflows, maintaining data integrity, and supporting asset lifecycle management.

## Job Description

## Key Responsibilities:

* Assist with the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
* Collaborate with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives.
* Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
* Be a role model and champion for continuous improvement, standardization, optimization, and automation.
* Workflow Execution: Administer and manage the Nlyte Workflow/Work Order processes, including; issuing, tracking, and closing all physical MAC tickets.
* Enforce strict adherence to the defined process by global technicians.
* Data Integrity Champion: Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records to guarantee 99.5%+ accuracy.
* Asset Lifecycle Management (ALM): Own the entire asset data chain from receiving (scanning/logging) through deployment and decommissioning.
* Model Library Management: Maintain the Nlyte Materials Catalog, ensuring all new hardware models have precise, validated resource profiles (power, cooling, rack elevations) to enable Analyst validation.
* Field Training & Support: Provide hands-on training and support for global technicians on using the Nlyte mobile app, scanning tools, and required workflow procedures.

## Qualifications:

### Education:

* Bachelor's degree in Information Technology, Logistics, Manufacturing, Business Administration, or a related field, or equivalent practical experience.

### Experience:

* 4+ years of hands-on experience in IT Asset Management or DCIM administration (Nlyte experience is a strong advantage).
* Direct experience administering a workflow or change management system, with a focus on discipline and process enforcement in a multi-site environment.
* Experience with change management in ERP and asset management transformation efforts.
* Experience operating in a high-velocity environment involving geographic dispersed Data Centers across various time zones.

### Technical Competencies:

* High proficiency in physical inventory control, including barcode/RFID systems.
* Deep familiarity with data center infrastructure, including server hardware, network hardware, rack elevation/density, and power distribution
* Knowledge of structured cabling, and cabling standards.
* Advanced proficiency in Excel (VLOOKUP, Pivot Tables) or basic SQL.
* Expert in workflow Management (MAC Process): Proven experience managing a high-volume Move, Add, Change queue.

### Soft Skills:

* Exceptional attention to detail and strong organizational skills.
* Excellent problem-solving and root cause analysis capabilities.
* Meticulous Attention to Detail: A "Zero-Defect" mindset regarding data entry.
* Strong verbal and written communication skills.
* Documentation & SOP Creation: Experience writing Standard Operating Procedures (SOPs) for remote hands technicians.
* Remote Training Ability: Experience training or guiding remote teams.

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