# Head of Fraud, Payments & Banking

**Company:** [Kraken](https://hotfix.jobs/companies/kraken)
**Location:** Remote
**Role:** Business Operations
**Experience:** 10+ years
**Skills:** Fraud Risk Management, Payment Processing, Fraud Detection, Fraud Operations, Risk Assessments, Risk Mitigation, Data Analytics, Executive Reporting, Card Payments, Peer-To-Peer Payments, Blockchain, Cryptocurrency, Fca, Psr, Audit Controls
**Posted:** 2026-08-24

> Leads Kraken’s global payments and banking fraud prevention strategy, including governance, detection operations, risk controls, regulatory coordination, and executive reporting. Requires 10+ years in banking, payments, or fraud risk management and experience scaling fraud teams and analyst operations.

## Job Description

## Responsibilities
- Own the end-to-end payments and banking fraud prevention strategy across Kraken products, including vision, roadmap, OKRs, policies, rules, controls, and governance.
- Build, lead, and mentor a multi-tiered fraud organization of analysts, investigators, and managers.
- Direct fraud detection, analyst operations, escalation pathways, and high-volume real-time alert queues while maintaining SLA and QA standards.
- Partner with Product, Engineering, Security, Compliance, Legal, Customer Support, executives, and regulators.
- Lead risk assessments, preventive controls, audit readiness, and regulatory requirements across markets.
- Monitor payment trends and regulatory shifts; optimize approval and decline rates while maintaining fraud controls.
- Direct fraud and payment KPI analysis and executive reporting on daily, weekly, monthly, and quarterly cadences.
- Establish consistent global fraud coverage standards across all markets.

## Requirements
- 10+ years of experience in banking, payment processing, or fraud risk management, including building or leading a fraud team.
- Experience managing strategic fraud and payments programs alongside high-volume analyst operations.
- Experience with card, third-party, and peer-to-peer payment fraud.
- Working knowledge of UK and other non-US regulatory regimes, including FCA and PSR; UK/EU regulator experience preferred.
- Strong understanding of data analytics and reporting.
- Experience developing career frameworks, coaching managers, and scaling operational teams.
- Exceptional communication and stakeholder-influence skills.
- Bachelor's degree in a relevant field preferred.
- Familiarity with blockchain, cryptocurrencies, and related fraud risks preferred.
- Ability to work in a fast-paced, rapidly evolving industry.

## Similar jobs

- [Head of Lean Six Sigma](https://hotfix.jobs/jobs/cfc04e4a-a1f4-450b-93f1-949c6389adb0) - Squint.Ai - San Francisco, CA - $170k – $300k/yr
- [Chief of Staff, Security Customer Engineering](https://hotfix.jobs/jobs/55a7bacb-a209-42f3-b537-be3e978200c3) - Wiz - Remote - $211k – $291k/yr
- [Chief of Staff](https://hotfix.jobs/jobs/77230fc6-2945-408f-a4be-0a1aa35ae77b) - Giga - San Francisco, CA - $215k – $255k/yr
- [Senior Director, Procurement](https://hotfix.jobs/jobs/9ba94981-ea57-4696-97b8-08c57abaae45) - OpenLoop - Remote
- [Head of Operations](https://hotfix.jobs/jobs/2b77150b-90e2-44d1-97ae-eb4254d7c9c2) - Build - New York, NY - $140k – $240k/yr

**Apply:** https://hotfix.jobs/jobs/f5446b26-ba5a-4ddc-90bf-997ca28936e2
**Canonical:** https://hotfix.jobs/jobs/f5446b26-ba5a-4ddc-90bf-997ca28936e2