# Business Systems Analyst, Enterprise Applications

**Company:** [Cribl](https://hotfix.jobs/companies/cribl)
**Location:** Remote
**Role:** Other
**Salary:** $79k – $124k/yr
**Experience:** 1+ years
**Skills:** Salesforce, sales cloud, service cloud, experience cloud, flow, dealhub, ringlead, Gainsight, celigo, Gong, apex, lwc, data loader, APIs, Agentic AI
**Posted:** 2026-07-24

> Build, configure, and maintain Salesforce and GTM systems at Cribl. Focus on declarative automation, integrations, data quality, UAT, and deploying agentic AI solutions to support Sales, Support, and CX teams. Requires 1-2+ years hands-on Salesforce experience and a builder mindset.

## Job Description

## Responsibilities
- Build and maintain configuration across Salesforce (Sales Cloud, Service Cloud, Experience Cloud) and the GTM tool ecosystem, including DealHub (CPQ), RingLead, Traction Complete, Gong, Gainsight, ChannelScaler (PRM), Crossbeam, and Vartopia.
- Develop declarative automation (Flow, validation rules, assignment and routing logic) and grow into light programmatic work over time.
- Support and troubleshoot integrations across the stack, including the Celigo iPaaS backbone and Salesforce APIs, diagnosing failures and helping keep data flowing cleanly between systems.
- Own data quality work: deduplication and matching, migrations, bulk updates, and cleanup, using data loader and related tooling.
- Run UAT and testing for automations, integrations, and enhancements, and help move changes through our deployment process safely.
- Manage users, permissions, and security configuration, contributing to a maintainable permission architecture rather than one-off grants.
- Translate requirements into working solutions, writing clear technical notes, build documentation, and user stories as you go.
- Build and deploy agentic AI solutions: use AI tooling to automate and optimize workflows, contribute to evaluating and adopting agentic agents, and help the team ship scalable agentic applications for Salesforce and connected tools.
- Partner with Product Managers and stakeholders across IT, Field Ops, Support, and CX to turn priorities into delivered changes.

## Requirements
- 1 to 2+ years of hands-on Salesforce administration or configuration experience, including Sales Cloud and common GTM applications.
- Practical experience building declarative automation (Flow), managing users and permissions, and configuring objects, fields, and validation.
- Comfort with data work: data loader or similar tools, and a solid understanding of how records move between connected systems.
- Exposure to QA/UAT and change deployment, and the discipline to test before shipping.
- Familiarity with integrations and APIs, or a clear appetite to learn them. Any scripting or Apex/LWC exposure is a plus.
- A strong build instinct: you would rather ship a working fix than write about one, and you know when to ask before you break something.
- Clear written and verbal communication, and the habit of sharing context proactively.
- Genuine interest in using AI tooling to do the work faster and better.

## Nice-to-Haves
- Salesforce Administrator or Platform App Builder certification(s).
- Experience with any of DealHub, RingLead, Celigo, Gong, or Gainsight.
- Hands-on experience with agentic AI platforms or AI-driven process automation.
- Exposure to Agile practices and remote collaboration tools.
- Excited about the data space.
- Good jokes, or maybe better, bad jokes. A love for goats does not hurt.

## Compensation and Benefits
- Base Salary Range: $79,000–$124,000 USD
- Eligible to participate in the Cribl Corporate Bonus Program.
- Generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.

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