# AI Deployment Engineering Manager, Digital Natives

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA, New York, NY
**Role:** Engineering Management
**Salary:** $251k – $335k/yr
**Experience:** 8+ years
**Skills:** Python, JavaScript, Generative AI, Machine Learning, Cloud Architecture, Network Architecture, Technical Leadership, Customer Success, Team Management, C-Level Communication
**Posted:** 2026-06-05

> Lead and mentor the AI Deployment Engineering team for Digital Native customers, driving Generative AI implementations from strategy through production. Requires 8+ years technical customer-facing experience and 2+ years leading post-sales technical teams.

## Job Description

## Responsibilities
- Own the strategy and operating model of the AI Deployment Engineering team, ensuring alignment with company objectives and the evolving needs of customers.
- Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.
- Serve as the technical advocate for customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.
- Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.
- Serve as an industry thought leader, championing the safe and innovative application of the technology across various sectors.

## Requirements
- 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.
- 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.
- Experience leading complex implementations of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
- Industry experience in programming languages like Python or Javascript.
- Effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.
- Humble attitude, eagerness to help others, and desire to pick up whatever knowledge is missing to make both the team and customers succeed.

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