# Strategy and Operations Lead, Deal Pricing

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Remote
**Role:** Revenue Operations
**Experience:** 6+ years
**Skills:** Business Operations, Revenue Operations, okrs, KPIs, Generative AI, LLMs, Salesforce, CPQ, gtm tech stacks, brds, process mapping, Workflow Automation
**Posted:** 2026-07-21

> Lead strategy execution, operating cadence, and commercial governance for deal pricing. Translate goals into OKRs, optimize SLAs, codify playbooks, and drive CRM/CPQ automation with AI/LLMs. Requires 6+ years in BizOps, RevOps, or Chief of Staff roles with strong process and technical savvy.

## Job Description

## What you’ll do

### Strategic planning and operating rhythm
- Drive strategy execution. Translate high-level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress.
- Manage the operating cadence. Facilitate the team’s operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross-functional dependencies.
- Strategic telemetry and insights. Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision-making.

### Commercial governance and friction management
- Optimize cross-functional SLAs. Act as the primary bridge between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury). Define and enforce SLAs for deal pricing approvals to ensure global consistency.
- Resolve bottlenecks. Proactively identify process friction, working with partner ops teams to redesign playbooks and clarify decision-making boundaries.

### Knowledge infrastructure and sales enablement
- Codify the "Deal pricing playbook." Build and maintain a single source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs), ensuring documentation is version-controlled and highly discoverable.
- Scale sales self-service. Partner with Sales Enablement to translate complex commercial policies into self-serve guides and playbooks, empowering Sales to execute simple deals independently.

### Process and AI architecture
- Systems roadmap. Act as a lead for our CRM and CPQ evolution, transforming manual, spreadsheet-based pricing into automated, scalable workflows.
- Deploy AI for efficiency. Proactively identify and implement AI and LLM solutions to accelerate operations—including automating documentation, summarizing legacy contract terms, and extracting data from unstructured sales communications.

## Who you are

### Minimum requirements
- 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team.
- Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work. While not a software engineer, you are “technically savvy.” You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently.
- Proven experience translating high-level corporate strategy into operational execution frameworks (OKRs, KPIs).
- Outstanding written communication skills. You must be able to write clear, structured, and highly professional playbooks and memos (critical for Stripe’s document-centric culture).
- A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times.
- Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams.

### Preferred qualifications
- Experience in Fintech, Payments, or consumption-based (API) SaaS models.
- Direct experience building simple automation flows to optimize personal or team productivity.

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