# Project Manager, Software Operations

**Company:** [Nuro](https://hotfix.jobs/companies/nuro)
**Location:** Mountain View, CA
**Role:** Technical Program Management
**Salary:** $99k – $149k/yr
**Experience:** 4+ years
**Skills:** Project Management, Process Design, qa, Notion, Confluence, Airtable, Jira, taxonomy design, calibration programs
**Posted:** 2026-07-20

> Embedded 12-month Project Manager on Nuro's Software Operations team. Improve QC procedures, rubrics, taxonomy, and documentation for autonomy labeling workflows; align offshore vendors through calibration and observation of in-house processes. Requires 4+ years in PM/ops/process/QA with strong documentation skills.

## Job Description

## Procedures and Rubrics
- Turn vague or inconsistent QC procedures into something anyone can execute confidently
- Close the gaps where rubrics meet reality and real-world cases don't fit neatly into the framework
- Keep every change traceable so the team always knows what improved and why

## Taxonomy and Categorization
- Audit the classification framework for defects, labeling outputs, and operational findings
- Resolve ambiguity and overlap so the taxonomy reflects how the work actually happens
- Catch and correct drift before it quietly undermines consistency

## Embedded Observation
- Learn the workflow from the inside: tools, handoffs, edge cases, and the friction nobody has documented yet
- Surface patterns only visible up close: the skipped steps, the inconsistent calls, the rubric that doesn't quite fit
- Turn those observations into a regular cadence of clear, actionable recommendations to leadership

## Offshore Vendor Alignment
- Keep the offshore QC team current on procedures, rubrics, and taxonomy
- Run calibration sessions that close the gap between how standards are written and how they're applied
- Build relationships with vendor account managers so problems surface early, not late

## Documentation
- Own documentation that is clear, current, and built to outlast any one person
- Roll out changes so they land consistently across every team that needs them

## Requirements
- 4+ years in project management, operations, process design, or QA in a software or tech environment
- A track record of improving procedures, rubrics, or classification frameworks, not just executing against them
- Sharp pattern recognition and the communication skills to turn observations into clear recommendations
- Strong written communication: your procedures and rubrics leave no room for misreading
- Comfort with tools like Notion, Confluence, Airtable, Jira, or similar

## Nice-to-Haves
- Experience in robotics, autonomy, mapping, or visual software environments
- Familiarity with U.S. roadways and driving behavior
- Experience coordinating offshore or distributed contractor teams
- A background in taxonomy, ontology, or classification system design
- Experience running inter-rater reliability or calibration programs

## Similar roles

- [Project Manager](https://hotfix.jobs/jobs/329db3b0-171d-48b3-be6e-e88b676a407b) - Viz.ai - Remote - $99k – $138k/yr
- [Implementation Project Manager](https://hotfix.jobs/jobs/5887103f-e7e6-4fa1-a6b1-f47292434b17) - Cordial - Remote - $100k – $120k/yr
- [Professional Services Program Manager](https://hotfix.jobs/jobs/771b6e50-c4c7-4929-9b09-afe560765697) - GitLab - Remote - $93k – $157k/yr
- [Technical Project Manager](https://hotfix.jobs/jobs/1fd951ad-9ea1-43e3-abe5-187de55b22ef) - Vibes - Chicago, IL - $90k – $100k/yr
- [Technical Project Manager](https://hotfix.jobs/jobs/084a608c-deb5-4620-a3bb-62eeae7e0b8d) - DISQO - Los Angeles, CA - $90k – $110k/yr

**Apply:** https://hotfix.jobs/jobs/f29923bd-139d-479c-bca6-900f999e5022
**Canonical:** https://hotfix.jobs/jobs/f29923bd-139d-479c-bca6-900f999e5022