# Public Safety Engagement

**Company:** [Aurelian](https://hotfix.jobs/companies/aurelian)
**Location:** Remote
**Role:** Sales Engineering
**Salary:** $115k – $130k/yr
**Experience:** 2+ years
**Skills:** CAD, Ng9-1-1, Telephony, Sip, Cjis, Public Safety Domain Knowledge, Sales Engineering, Technical Discovery, ROI Analysis, Demo Delivery
**Posted:** 2026-06-25

> Technical authority in the sales cycle for AI-powered 911 tools. Partner with AEs to deliver demos, run technical discovery on CAD/NG9-1-1 environments, and translate complex technology into operational value for PSAP leadership.

## Job Description

## Responsibilities
- Own the Technical Demo: Deliver tailored AVA and CORA demos to PSAP leadership, IT, and dispatch staff—going deep on the technology when the room calls for it, and making it simple when it doesn't.
- Run Technical Discovery: Lead discovery on each opportunity's CAD environment, NG9-1-1 posture, telephony/SIP setup, call volume, and staffing picture—then turn what you learn into a solution and ROI story that resonates.
- Be the Technical Partner in the Deal: Field tough technical questions, serve as the industry expert in the room, and earn the technical trust that moves a deal forward.
- Get in the Field: Travel up to 60–80% to run demos and meetings alongside our reps, and deliver high-quality virtual demos when you're not on the road.
- Thought Leadership: Represent Aurelian at public safety conferences, events, webinars, and industry working groups to build credibility and expand our reach.

## Requirements
- Public safety grounding. You know dispatch operations, the workflows, and the language.
- Real 911/PSAP domain experience. Genuine exposure to dispatch operations—not adjacent govtech.
- Technical aptitude across the PSAP stack. Working knowledge of CAD, NG9-1-1, telephony/SIP, integrations, and security/CJIS—or the curiosity and aptitude to get fluent fast.
- The instinct to sell value, not features. You connect what you learn in discovery to ROI, business outcomes, and capacity, not specs.
- Presence and composure. You're credible and comfortable whether you're in front of a dispatch floor or a room full of stakeholders.
- Curiosity and coachability. You ask good questions, fit a team selling motion, and you're willing to try new things.
- Comfort with heavy travel (60-80%) and time on customer and prospect sites.

## Nice-to-Haves
- ~2–3+ years as a Sales Engineer in the 911 / public safety space, with prior public safety experience behind it
- A strong background inside a dispatch center and ready to step into a technical, customer-facing role

## Compensation & Benefits
- Comprehensive Medical, Dental, Vision & Life insurance
- 401(k)
- Unlimited PTO
- Company-wide offsites
- Equipment stipend
- Relocation assistance
- Daily delivered lunches
- Office in Seattle
- Start-up Equity

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**Canonical:** https://hotfix.jobs/jobs/f1e547f1-305b-44f2-a39b-b5a8645f0587