# Manager, Sales Enablement

**Company:** [Flex](https://hotfix.jobs/companies/flex)
**Location:** Remote
**Role:** Sales Enablement
**Experience:** 4+ years
**Skills:** Salesforce, Apollo, ZoomInfo, AI Tools, Claude, ChatGPT, Lms, Clay, Orum, SQL, Looker, Hex
**Posted:** 2026-05-13

> Build sales enablement programs from scratch for a growing GTM team, including onboarding, playbooks, coaching via Apollo, and product launch readiness. Requires 4-6 years experience, Salesforce proficiency, AI tool fluency, and high ownership in a high-growth fintech.

## Job Description

## What You'll Do

### Onboarding & Ramp
- Design and own end-to-end onboarding programs for AE, BDR, and partnerships roles — covering product knowledge, sales process, tool proficiency, and Flex's ICP
- Build role-specific certification paths and 30/60/90-day ramp benchmarks; track and report on time-to-productivity for every new hire
- Partner with sales managers to identify where new reps are breaking down and close those gaps fast

### Ongoing Enablement
- Develop and maintain a living sales playbook by segment — covering AE, BDR, and partner motions — updated quarterly or as the product and market evolve
- Build and manage a content library: battle cards, objection-handling guides, competitive positioning, case studies, and discovery frameworks
- Own call coaching infrastructure via Apollo — build review cadences, scorecards, and feedback loops that make managers more effective coaches
- Facilitate enablement sessions (live, async, and AI-assisted) that are role-specific and tied to real deal scenarios, not generic training content

### Sales Methodology & Process
- Champion and reinforce a consistent sales methodology across AE and BDR teams — including discovery, qualification, and multi-stakeholder navigation
- Partner with RevOps to ensure Salesforce stages, fields, and dashboards reflect how the team actually sells
- Identify execution gaps in the funnel (conversion rate drops, stage stall, ACV variance) and build targeted programs to address them

### Cross-Functional Collaboration
- Own the sales enablement workstream for every new product launch — from pre-launch rep readiness and certification to post-launch reinforcement and feedback loops back to product; at Flex's current pace of product development this is a core, recurring responsibility not a one-off project
- Partner with the RevOps Director on sequence strategy and outbound tooling (Clay, Apollo, Orum) to ensure BDR enablement keeps pace with GTM experiments

### Measurement
- Define and own a core set of enablement KPIs: ramp time, content adoption, methodology adherence, win rate by segment, and pipeline conversion by rep cohort
- Report on program effectiveness to sales leadership on a regular cadence and use that data to continuously improve

## What You'll Bring
- 4–6 years in sales enablement, revenue enablement, or a closely related role at a B2B company — ideally with some fintech or financial services experience
- Proven track record of building enablement programs from scratch in a high-growth, resource-constrained environment
- **Salesforce** proficiency — comfortable building reports, understanding stage hygiene, and partnering with admins on configuration needs; familiarity with **Apollo** and **ZoomInfo** as part of the GTM stack is a plus
- Hands-on experience with an LMS or knowledge management platform; able to design and deliver multi-modal learning (async, live, self-paced)
- Fluency with **AI tools** (**Claude**, **ChatGPT**, or equivalent) as a real part of your workflow — content creation, program design, and output acceleration
- Experience building structured qualification and discovery frameworks into a sales process — whether homegrown or methodology-based — and the ability to get a team to actually use them
- Strong written and verbal communication skills; able to produce crisp executive-facing materials and also sit in a deal debrief and translate what you heard into program improvements
- High ownership instinct — you identify gaps without being asked and move on them without waiting for consensus

## Nice to Have
- Experience supporting both an outbound BDR motion and a consultative AE motion simultaneously
- Familiarity with **Clay**, **Apollo**, or **Orum** in the context of BDR enablement
- Experience with a partner or channel enablement motion
- Prior experience at a company that went through rapid AE headcount scaling (2x–4x in a 12–18 month window)
- **SQL** or BI tool comfort (**Hex**, **Looker**, or similar) — ability to pull your own data rather than depend on analysts

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