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Executive Journey Strategy Manager

San Francisco, CAHybrid7+ YOE
Summary

Owns the end-to-end executive journey framework and measurement systems for Stripe’s priority accounts, connecting executive programs with sales and marketing to drive measurable business outcomes. Requires 7+ years in B2B strategy/operations and strong cross-functional influence skills.

About the role

Responsibilities

  • Own the end-to-end executive journey framework for Stripe’s priority accounts, ensuring executive engagements are sequenced, purposeful, and connected rather than one-off touchpoints
  • Own the executive journey system of record, defining what data matters, how it’s tracked, and how visibility is shared across Marketing, Sales, and Leadership — and evolving the tooling over time as the motion scales
  • Define and operationalize account prioritization and executive mapping processes, in close collaboration with Sales leadership and regional teams
  • Establish a measurement framework linking executive engagement to business outcomes such as pipeline velocity, deal progression, and relationship depth
  • Analyze engagement data to generate insights, identify patterns, and inform strategic recommendations to improve journey effectiveness and business impact
  • Partner with executive program owners (EBCs, CAB, Summits, WEF, regional events) to ensure each program fits into the broader journey model
  • Influence and align senior cross-functional stakeholders (Sales, Marketing, Partnerships, and executive offices) to adopt shared processes, prioritize accounts, and operate within a unified journey framework

Requirements

  • 7+ years of experience in strategy, operations, program management, or go-to-market roles within B2B or enterprise environments
  • Proven experience building cross-functional operating models that span marketing, sales, and leadership stakeholders
  • Strong systems thinker with experience designing tracking frameworks, dashboards, or operational processes that scale
  • Strong analytical and data proficiency, including experience working with datasets, building models or dashboards, and translating data into actionable insights
  • Exceptional stakeholder management skills, including comfort working with senior executives
  • Demonstrated ability to influence and drive alignment across cross-functional stakeholders without direct authority
  • Ability to translate strategic goals into clear processes, tools, and execution plans

Nice-to-Haves

  • Experience with executive engagement, ABM, enterprise marketing, or complex B2B sales motions
  • Familiarity with Salesforce, spreadsheet-based modeling, and evolving systems from manual to automated
  • Experience defining metrics, data schemas, or instrumentation for go-to-market or customer engagement workflows
  • Experience operating as a DRI for company-level OKRs or metrics
  • Strong written communication skills, including the ability to synthesize complex ideas into clear frameworks and recommendations
Skills
SalesforceABMexecutive engagementcross-functional operating modelsdata analysisdashboard buildingstakeholder managementOKR managementB2B sales motionsprogram management