Executive Journey Strategy Manager
San Francisco, CAHybrid7+ YOE
Summary
Owns the end-to-end executive journey framework and measurement systems for Stripe’s priority accounts, connecting executive programs with sales and marketing to drive measurable business outcomes. Requires 7+ years in B2B strategy/operations and strong cross-functional influence skills.
About the role
Responsibilities
- Own the end-to-end executive journey framework for Stripe’s priority accounts, ensuring executive engagements are sequenced, purposeful, and connected rather than one-off touchpoints
- Own the executive journey system of record, defining what data matters, how it’s tracked, and how visibility is shared across Marketing, Sales, and Leadership — and evolving the tooling over time as the motion scales
- Define and operationalize account prioritization and executive mapping processes, in close collaboration with Sales leadership and regional teams
- Establish a measurement framework linking executive engagement to business outcomes such as pipeline velocity, deal progression, and relationship depth
- Analyze engagement data to generate insights, identify patterns, and inform strategic recommendations to improve journey effectiveness and business impact
- Partner with executive program owners (EBCs, CAB, Summits, WEF, regional events) to ensure each program fits into the broader journey model
- Influence and align senior cross-functional stakeholders (Sales, Marketing, Partnerships, and executive offices) to adopt shared processes, prioritize accounts, and operate within a unified journey framework
Requirements
- 7+ years of experience in strategy, operations, program management, or go-to-market roles within B2B or enterprise environments
- Proven experience building cross-functional operating models that span marketing, sales, and leadership stakeholders
- Strong systems thinker with experience designing tracking frameworks, dashboards, or operational processes that scale
- Strong analytical and data proficiency, including experience working with datasets, building models or dashboards, and translating data into actionable insights
- Exceptional stakeholder management skills, including comfort working with senior executives
- Demonstrated ability to influence and drive alignment across cross-functional stakeholders without direct authority
- Ability to translate strategic goals into clear processes, tools, and execution plans
Nice-to-Haves
- Experience with executive engagement, ABM, enterprise marketing, or complex B2B sales motions
- Familiarity with Salesforce, spreadsheet-based modeling, and evolving systems from manual to automated
- Experience defining metrics, data schemas, or instrumentation for go-to-market or customer engagement workflows
- Experience operating as a DRI for company-level OKRs or metrics
- Strong written communication skills, including the ability to synthesize complex ideas into clear frameworks and recommendations
Skills
SalesforceABMexecutive engagementcross-functional operating modelsdata analysisdashboard buildingstakeholder managementOKR managementB2B sales motionsprogram management