# Engineering Manager, Billing Platform
**Company:** [Crusoe](https://hotfix.jobs/companies/crusoe)
**Location:** San Francisco, CA
**Salary:** $210K-$255K
**Skills:** Backend, Distributed Systems, Monitoring, Alerting, Incident Management, Observability, Usage Metering, Invoicing, Payments, Cloud Platforms
**Posted:** 2026-03-23
> Leads engineering team building scalable billing platform for cloud services, focusing on reliability, customer transparency, and cross-functional alignment with product, finance, and GTM teams. Requires 2-3 years people management and strong backend systems expertise.
## Job Description
## What You'll Be Working On

**Billing Platform Foundations**
- Lead development of core billing and payments infrastructure underpinning the Crusoe Cloud experience.
- Build systems for usage metering, pricing, invoicing, and payments, ensuring correctness, consistency, and auditability of financial data.
- Design scalable architectures supporting rapid product and pricing evolution.

**Reliability & Trust**
- Establish billing as a highly reliable, trusted system for customers and internal teams.
- Define and uphold high standards for system uptime, accuracy, and data integrity.
- Build strong observability, reconciliation, and incident response practices.
- Drive operational excellence for business-critical financial workflows.

**Customer Experience & Transparency**
- Champion a customer-first approach to billing by improving clarity and usability of billing surfaces, APIs, and cost insights.
- Partner with product and design to simplify complex billing concepts, ensuring customers can easily understand, predict, and trust their usage and costs.

**Cross-Functional Leadership**
- Operate effectively across a wide range of stakeholders by partnering closely with Product, Finance, Legal, and Go-To-Market teams.
- Balance competing technical, financial, regulatory, and customer requirements while driving alignment and execution across multiple organizations.

**Team Building & Execution**
- Build and lead a high-performing engineering team by hiring, mentoring, and developing engineers across levels.
- Foster a strong team culture focused on ownership, quality, and impact, driving execution against ambitious goals in a fast-moving environment.

## What You'll Bring to the Team

**People Management & Team Leadership**
- Demonstrate strong people management and team leadership with 2–3 years of experience managing engineering teams.
- Bring a track record of delivering impactful projects through others, with experience coaching and developing engineers.

**Technical Acumen**
- Bring strong **backend** and **distributed systems** fundamentals, with experience building or operating reliable, scalable systems.
- Guide architecture and make sound technical tradeoffs with a deep understanding of data integrity and correctness in high-stakes systems.

**Operational Excellence**
- Value reliability and precision in critical systems, with experience in monitoring, alerting, and incident management.
- Bring an appreciation for correctness, auditability, and long-term maintainability, with comfort operating systems where accuracy is non-negotiable.

**Cross-Functional Collaboration**
- Exhibit excellent technical communication skills, both verbal and written, to effectively collaborate across diverse roles and functions.
- Field multiple requests from multiple teams while still fulfilling a unified mission.

**Organizational Prowess**
- Be extremely organized, capable of managing complex initiatives and team priorities effectively.

**Required Education**
- Bachelor's degree minimum.

**Bonus Points**
- Experience with billing, payments, or financial systems
- Familiarity with usage-based pricing models or cloud platforms
- Experience working in highly regulated or high-accuracy domains
- Passion for building systems that directly impact customer trust

## Benefits
- Competitive compensation
- Restricted Stock Units
- Paid time off & paid holidays
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary

## Compensation Range
Compensation will be paid in the range of up to **$210,000 - $255,000 + Bonus**. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
**Apply:** https://hotfix.jobs/jobs/engineering-manager-billing-platform-at-crusoe-60ad64b4-d91d-471f-bedb-06a08a52b6a2
**Canonical:** https://hotfix.jobs/jobs/engineering-manager-billing-platform-at-crusoe-60ad64b4-d91d-471f-bedb-06a08a52b6a2