# Engineering Manager
**Company:** [Headway](https://hotfix.jobs/companies/headway)
**Location:** New York, NY
**Salary:** $190K-$238K
**Experience:** 5+ years
**Skills:** Software Engineering, System Design, API Development, Reliability Engineering, Incident Response, Technical Leadership, Hiring, Team Management, Cross-Functional Collaboration, Ml/Automation Evaluation
**Posted:** 2026-06-03
> Lead an engineering team building critical insurance platform infrastructure at Headway. Own technical direction, hiring, and cross-functional coordination for systems handling payer communication, benefits, and claims.
## Job Description
## What You'll Own
- An engineering team — hiring to a high bar, growing the people on it, and setting the culture your team operates by.
- A meaningful surface of the insurance platform — a system other Headway teams depend on, and a roadmap you co-own with your product partner.
- Technical direction — architectural decisions, build-vs-buy trade-offs, reliability targets, and the standard the team operates to.
- Cross-functional partnership — working with leaders across the insurance group (benefits, eligibility, claims, corrections) and adjacent groups (patient billing, payer partnerships, data platform) to keep the whole system coherent.
- Operational health — incident response, on-call sustainability, and the planning rhythm that lets your team ship predictably through high-stakes moments like annual plan resets.

## Requirements
- 3–5+ years of experience as a Software Engineer; comfortable in design reviews, read PRs, and team trusts technical judgment.
- Managed engineers for 2+ years — whether as a tech lead stepping into bigger scope or as a manager who has run an engineering team through a scaling moment.
- Built systems other teams depended on — services, APIs, pipelines, or third-party integrations — at meaningful scale.
- Think clearly about failure modes and treat reliability as a feature.
- Builder of intelligent systems with the right leverage — comfortable evaluating where automation, prediction, or AI belongs.
- Give direct, kind feedback; told someone a hard truth and left the relationship stronger.
- Energized by mission-driven work.

## Nice-to-Haves
- Healthcare, insurance, claims, or payments platform experience.
- Experience partnering closely with operations or support teams to build tooling that scales human work.
- Production ML or data-platform fluency.
- Scaleup experience, Series B through D.

Engineering managers are expected to remain active technical contributors — pairing with engineers, driving key design decisions, and personally owning select deliverables.
**Apply:** https://hotfix.jobs/jobs/engineering-manager-at-headway-98df82a5-1245-4bee-a0db-ac2c3cf17e67
**Canonical:** https://hotfix.jobs/jobs/engineering-manager-at-headway-98df82a5-1245-4bee-a0db-ac2c3cf17e67