# Chief of Staff, Policy

**Company:** [Lyft](https://hotfix.jobs/companies/lyft)
**Location:** Washington, DC
**Role:** Business Operations
**Salary:** $156k – $195k/yr
**Experience:** 7+ years
**Skills:** Strategic Planning, Project Management, Financial Planning, Process Improvement, Organizational Change, Internal Communications, Budgeting, Data Analysis, Cross-Functional Leadership, Executive Support
**Posted:** 2026-06-11

> Trusted strategic advisor to the Chief Policy Officer, leading operations, planning, budgeting, and cross-functional coordination for the Policy team. Requires 7+ years in operations, strategy, finance, or consulting with proven C-suite support experience.

## Job Description

## Responsibilities
- Lead day-to-day operations and strategic planning: administrative approvals, task management, prioritizing meeting schedules, preparing and reviewing materials for executives, developing weekly and quarterly reports, overseeing annual planning and budgeting, and continuous monitoring of organizational design
- Communicate priorities, activities, and results to the larger organization, ensuring deliverables are met
- Build a successful and healthy organization: identify knowledge and skills gaps, design optimal workflows, align internal processes
- Develop thorough understanding of Product, Operations, Legal, Finance, and overall strategic needs; drive CPO priorities by leading weekly team meetings, organizing and running team offsites, and identifying opportunities to increase leadership team effectiveness
- Serve as a strategic thought partner to the CPO and Public Policy leadership team
- Maintain pulse on team morale and culture; develop informal and formal feedback loops to identify unmet team needs
- Identify and lead special projects to ensure new, unanticipated, or emerging issues do not fall through the cracks
- Gather and analyze relevant data to generate insights, identify trends, and support evidence-based decision-making at the executive level
- Collaborate with leadership team and colleagues (People, Finance, etc.) to drive employee satisfaction, headcount efficiency, professional development training, facilities planning

## Requirements
- 7+ years experience in a combination of operations, product management, strategy, finance, consulting, government or an equivalent field
- Hands-on experience in strategic planning, process improvement, project management, financial planning, organizational change, and internal communications
- Proven ability to track, prioritize, and drive multiple concurrent projects to successful completion using data and metrics
- Excellent written and verbal communication skills; ability to work well with executives and lead and influence across multiple levels and functions
- Entrepreneurial, adaptable, high tolerance for ambiguity and complexity, effective with limited resources
- Proven experience designing and leading strategic planning at a growth company
- Financial prowess and ability to create budgets and analyze financial models
- Past experience staffing or working directly with the C-suite/SVP level on a regular basis
- Highest level of integrity, trust, and ability to manage confidential information
- Low ego and low drama; ability to be a good sounding board and anticipate needs of a busy executive and direct staff

## Nice-to-Haves
- Ability to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities

## Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off (salaried team members); 15 days paid time off (hourly team members); 12 observed holidays
- 18 weeks of paid parental leave (biological, adoptive, and foster parents eligible)
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership

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