# Global Operations Associate

**Company:** [Flexport](https://hotfix.jobs/companies/flexport)
**Location:** Dallas, TX
**Role:** Business Operations
**Experience:** 2+ years
**Skills:** Logistics, Freight Forwarding, Supply Chain, Ocean Freight, Air Freight, Intermodal Transportation, Drayage, Customs, Warehousing, Transloading, Trucking, Kpi Management, Sla Management, P&L Management, Process Improvement
**Posted:** 2026-09-07

> Own end-to-end global freight operations across ocean and air shipments, coordinating carriers, vendors, customs, and clients to deliver high-quality, on-time service. Requires 2+ years of logistics or supply chain experience and strong communication, prioritization, and problem-solving skills.

## Job Description

## Responsibilities
- Own and execute the end-to-end movement of global freight shipments within a regional network, including ocean LCL/FCL and air imports and exports.
- Ensure shipments move on time, handle exceptions appropriately, and meet internal KPIs and SLAs.
- Follow standard operating procedures and maintain a compliance-first approach.
- Own the client experience by resolving issues quickly and ensuring smooth operations at origin and destination.
- Coordinate daily logistics operations with steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and air operations teams.
- Assist with partner-managed shipments and support partner autonomy where applicable.
- Quote and invoice client shipments with responsibility for the associated P&L.
- Prepare for QBR and MBR presentations and lead client operational calls when necessary.

## Requirements
- 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting.
- Ocean freight knowledge is a plus.
- Bachelor's degree preferred.
- Fluent English communication, both verbal and written.
- Strong time management, prioritization, and attention to detail.
- Ability to adapt to new technology and work effectively in a fast-paced environment.
- Effective communication in client-facing interactions.
- Teamwork, relationship-building, and receptiveness to feedback.
- Problem-solving skills and an orientation toward process improvement, best practices, and standardization.

## Similar jobs

- [Founders Associate](https://hotfix.jobs/jobs/f251800b-651b-4d4a-a5f0-1e8974a6c72a) - Improbable - Remote
- [Tax Operations Advocate](https://hotfix.jobs/jobs/dd3330de-0120-4280-9474-34b575f6ae13) - Gusto - Denver, CO - $49k – $57k/yr
- [Policy Support Specialist, Ads & Monetization Ops](https://hotfix.jobs/jobs/e1812823-3a7c-4784-b63a-71041a4d0a78) - Spotify - Remote
- [Real Estate & Builds Intern](https://hotfix.jobs/jobs/bf294907-9539-457c-89f3-c492cd50a3ee) - Coinbase - New York, NY - $40 – $40/hr
- [Vendor Operations Associate](https://hotfix.jobs/jobs/7afe0633-115c-4a01-a2a3-f6e25112f0be) - Order.co - Remote - $52k – $56k/yr

**Apply:** https://hotfix.jobs/jobs/ef00f778-2d67-4add-ac87-65c037fa0015
**Canonical:** https://hotfix.jobs/jobs/ef00f778-2d67-4add-ac87-65c037fa0015