# Program Manager, Provider Program

**Company:** [OpenRouter](https://hotfix.jobs/companies/openrouter)
**Location:** Remote
**Role:** Technical Program Management
**Skills:** Program Management, strategy, Process Automation, self-serve onboarding, provider lifecycle, tiering frameworks, service-level agreements, compliance attestations, Cross-Functional Collaboration, product operations, technical documentation, artificial intelligence
**Posted:** 2026-08-03

> Own and scale OpenRouter’s provider program by standardizing lifecycle operations, tiering, compliance, and flagship provider tracks. The role requires strong program or strategy experience, systems thinking, cross-functional execution, and excellent written communication.

## Job Description

## Responsibilities
- Own the provider lifecycle from sourcing through onboarding, activation, QBR, and renewal, with defined stage gates, owners, and SLAs.
- Design and maintain the provider tiering framework that determines provider classification, benefits, and obligations.
- Build scalable systems, including templates, playbooks, self-serve onboarding, and automated provider communications.
- Execute coordinated, program-wide changes such as re-papering providers, launching tiers, and rolling out compliance attestations.
- Operate the Model Provider Early Access Program (MPEAP) and verified/certified provider tracks.
- Maintain an auditable compliance cadence for SLAs, attestations, and provider obligations.
- Run team reviews, reporting, and the operating cadence.
- Partner with Product, Engineering, Legal, Finance, and Security to unblock providers and deliver program improvements.

## Requirements
- Experience building and operating programs or strategy at a large, complex organization.
- Strong organizational and systems-thinking skills, with the ability to turn recurring work into repeatable, automatable processes.
- Experience driving cross-functional operations across Product, Engineering, Legal, Finance, and Security without formal authority.
- High ownership, strong execution, and a bias toward shipping in a fast-moving environment.
- Strong written communication skills, including creating clear documentation, playbooks, and communications.

## Nice to Have
- Familiarity with the AI ecosystem, including model labs, inference providers, and provider onboarding and certification.

## Compensation & Benefits
- Competitive salary and equity.
- Fully covered health, dental, and vision insurance.
- Unlimited PTO.
- Work-from-home budget.
- Quarterly offsites.
- Remote-first work within the US.

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